Russell Haynes Email & Phone Number

Arlington, Tx, Us

Arlington, Texas, United States

Provide psychological subject matter expertise in dispute resolution, while understanding negotiation barriers and how to achieve breakthroughs to address issues from legal, cultural, and emotional standpoints. Resolve court-ordered and self-selected mediations. Serve as an executive coach and change management expert. Conduct organizational assessments to determine appropriate intervention strategies and program effectiveness. Provide federal compliance consultations in the areas of employment, disability, transportation, and ethics, develop and implement diversity and inclusion plans, conduct organizational assessments, fact-finding interviews, develop corrective plans, organizational developmental plans, and professional development plans. Assist executive teams to develop and implement strategic, training and development, compliance, policy development, and procedure enforcement plans. Key Accomplishments:Successfully mediated corporate, civil, and family, disputes using psychological subject matter expertise in dispute resolution. Served as an executive coaching researcher, focused on the phenomenon of Presence in Executive Coaching.Provided executive coaching services to senior executives of fortune 500 and startup companies. Served as an external consultant providing leadership for developing and implementing new leadership programs, change management, employee engagement, and training and development strategies. Provided executive coaching to senior executives using a cognitive coaching process and the GROW model.Developed career coaching processes to aid with career decisions and institutional selections.Created and implemented diversity and inclusion plans for new startups.Developed implicit bias workshop for management teams.Provided executive coaching services to senior executives of large regional organizations and startup companies.

Dallas, Texas, United States

Serve as a mediator for both civil and family mediation cases referred to the Dallas Dispute Resolution Center by Dallas County Courts. Utilize the skills and knowledge within the framework of the mediation process to facilitate the resolution of very challenging disputes.

Dallas/Fort Worth Area

Develop and teach Introduction to Psychology and Development Across The Lifespan. Assess student performance issues and recommend strategies for student success.

Dallas/Fort Worth Area

Coordinate and lead innovative instructional programs and act as a liaison between administrative and instructional leadership and faculty on matters related to curriculum and instructional process. Administered budget over $4 million annually for division and guided both course and program assessments. Institute retention plans, strategic plans, and employee evaluations. Manage 26 full-time and 87 adjunct faculty.Key Accomplishments:Improved communication lines and intervention strategies, making division more cohesive and better able to undertake complex tasks.Translated the institution’s strategic plan into the division’s strategic and operational plan.Served as part of the onboarding team for new faculty and staff.Reduced man-hours previously spent reassigning students from inappropriate courses by 80% due to finalizing hard coding of prerequisite courses for Food and Hospitality Institute (FHI).

Arlington, Texas, United States

Manage the planning, scheduling, and shipping of customer vehicles. Responsible for employee relations, recruitment, training and development, compliance, policy development, and procedure enforcement. Develop continuous improvement strategies based on analysis of key performance indicators. Provide day-to-day performance management guidance including, coaching, counseling, career development, and disciplinary actions.Key Accomplishments:Maintain a 99% positive customer ratingManage the development and implementation of training goals and objectivesPartner and collaborate with senior leadership regarding creative staffing and retention strategies to decrease turnoverCreate and administer the recruiting and onboarding processes Provide crucial information for staff and management regarding interpretations of labor laws, company policies, and benefitsDevelop and implement the performance management system that includes goal writing, performance feedback, and coachingEvaluate Human Capital learning and development policies, programs, and best practices and make recommendations for improvement changes based on industry advances

Dallas/Fort Worth Area

Chief administrator for Department of Education Strengthening Institutions (Title III) $1.93 million grant and a member of the President’s Extended Cabinet and Strategic Planning Committee that planned and supported executive management of the college, guiding task forces, committees, and councils toward better student experiences. Coordinated all grant-related activities including enhancing Academic Advising, Instruction, Instructional Support Services, and the Teaching Learning Center. Oversaw 6 full-time faculty and staff with 100+ indirect reports.Key Accomplishments:Managed institutional change processes designed to improve retention by changing teaching methods, providing tutors, and streamlining admissions and advising processes, resulting in a 70.8 to 73.6 increase.Improved Fall-to-Spring retention rate of First Time in College (FTIC) students from 70.8% to 73.6% and increased ratio of successfully completed semester credit hours from 59% to 67.44%.Prepared reports, proposals, and recommendations for overall programs; kept detailed records of assigned activities.

Dallas/Fort Worth Area

Spearheaded Subsidiary Integration Project to bring company subsidiaries under one umbrella, including developing all processes and training materials for implementation and establishing best practices.Liaison between GLI and Access Greyhound Advisory Board members, improving communication and enhancing ability to make shared decisions.Member of Homeland Security’s Coalition on Disability, advising as travel industry expert.Reduced Company exposure to costly litigation by providing real time direction during escalated situations such as spearheading equipment replacement for customers with disabilities.Partnered with call center management to develop and implement performance interventions, designing training program to increase appropriate escalations by 75% and decreasing inappropriate calls by 60% as well as creating customer satisfaction improvement of 50%.Subject matter expert on Americans with Disabilities Act (ADA) for corporate departments, subsidiaries, and national field locations. Created industry wide policy recommendations for executive staff approval. Deposed as subject matter expert during litigation in defense of the company. Company representative at all national, regional, and industry conferences, and meetings involving disability related issues as well as for all litigated customer complaints. Created and facilitated ADA training curriculum for corporate staff and revised ADA pamphlets and posters for national distribution. Collaborated with other departments and senior management to implement complicated projects that help better meet regulations and accommodate employees.

Euless, Tx

Consulted for Verizon and Federal Deposit Insurance Corporation (FDIC), coaching all management levels on applying policies and labor laws to improve employee relations. Provided crucial information for staff and local management regarding interpretations for labor laws, company policies, benefits, and union agreements. Led national efforts toward addressing FMLA/LOA claims and acted as expert in FMLA/California Family Rights Act. Represented company at state of California Department of Labor hearings, navigating most extensive system in the country.

Master'S Degree, Industrial And Organizational Psychology

Bachelor’S Degree, Industrial And Organizational Psychology

Activities and Societies: Students In Free Enterprise (ENACTUS) International Champion 1990Enactus is an international organization that.