• Implement Digital sales and operation platforms for Distributors for aligned with Group Digital strategies• Enable digital solution to enhance distributors to improve ability and efficiency to service SKF Indirect customers. • Develop Digital connectivity solution for Key account customers to enable transactional efficiency and business growth.• Initiate and apply digital solutions for process improvement to increase efficient and support operation• Develop business analysis tools (visualize) for business and operation to increase business growth and operation efficiency

• Implemented digital sales tools program for Distributors across Thailand aligned with global directions.• Own, localize and support sales and marketing to implement global Indirect Channel Excellence programs.• Ensured that RTM and Indirect Channel implementation risks are proactively monitored and actioned.• Led sales and marketing teams in implementing global Indirect Channel Excellence programs, conducted related trainings, and provided supports• Enable the achievement of growth targets within the indirect channel by improving the quality and competence of Indirect Sales & Marketing Teams and Distributors by coaching and implementing RTM and Indirect Channel Excellence programs• Developed and represented as focal contact for establishment contracts and agreements between company and Distributors.

Retail Development • Reviewed Network Performance of distributors, identified the fallbacks, conducted the assessment, and recommended the correction and solution.• Continuously provide professional support to Group Truck Asia Sales hubs, markets and dealers to secure highest levels of customer satisfaction, efficiency and profitability.• Defined and secure annual business plan requirements and timely submission of such plan• Defined and secure KPI on monthly.• Defined facilities standard, interior, signage and tools, support and ensure that dealers and importers comply with Volvo Group Operating standard, Safety, Environment and Corporate Identity (CI)• Supporting dealers and importers to improve shortfalls in customer satisfaction, efficiency, and profitability• Conducting timely measurement of dealer standards using Volvo Group systems such as QR• Implemented and secure monthly customer satisfaction measurement through REx or other system as required• Incorporated with each dealer for the necessary competence and/or competency plans in place in order to deliver on business plan requirements including service sales and customer satisfaction• Responsible for dealer agreement and land/facilities rent contract Net Work Development• Created a Network Strategy plan to secure adequate dealer footprint for current and future business including investment request• Ensured right sized dealers for current and future business• Work closely with Volvo Group Real Estate (VGRE) on designs and drawings for new build dealers• Project management by controlling time, quality and cost as committed

Dealer Network Development• Expanded dealer network from 13 to 24 networks with contributed sales growth 22%.• Developed and set up new dealer network strategies to ensure customer confident toward brand.• Recruited dealer candidates and analyze business plan and financial performance to approve new dealership establishment.• Lead, direct, and evaluate new network construction plan to ensure that showroom is implemented on time and within investment plan.• Defined facilities standard, interior, signage and tools, support and ensure that dealers and importers comply with operating standard, Safety, Environment and Corporate Identity (CI)• Conducted dealer assessment to measure dealer performance, identify weakness, opportunities, and priorities for improvement to develop action plan and secure necessary resources to address the weaknesses found.• Contributed and engage development strategies with dealership management to ensure that dealer will maintain their performance under development framework. • Developed and represented as primary contract for legal representative on establishment contracts and agreements between company, dealer candidates, and suppliers. Dealer Sales• Managing wholesale and retail sales performance in order to achieve the sales business target.• Analyzing sales marketing information, and competitors to initiate sales planning and sales promotion.• Developed Sales Programs to improve dealer sales performance to deliver wholesales & retail plan i.e., financial and insurance programs.

• Researched, assessed, summarized, and proposed dealership candidate’s profile for management’s decision and approval.• Implementing, monitoring, supervising Dealership Standard in terms of facility, services, and business performances.• Conducted dealer assessment to measure dealer performance, addressed and identified weakness, opportunities, and priorities to develop action plan and secure necessary resources.• Communicating with brand owner for corporate identity policy signage, standard and manual; reviewing and making summary of the corporate identity to propose to local management for implementation and support subsidy programs to dealers.• Enhanced compliance of CI designated by brand owner in country including enforcing the non-compliance or misuse of CI by dealers. • Communicating, and maintain strong relationship between company and dealers to ensure smooth coordination and support.• Collected, evaluated, and reported business obstacle faced by dealers to Management for solving solution. • Acting as primary contract for legal representative on establishment contracts and agreements between company, dealer candidates, and business partners.

• Managed relationship with all stakeholders, especially the dealers in handling and solving sales issues, gained high satisfaction for both parties.• Arranged retail financial campaigns for customer to encourage customer to accelerate hire purchase performance.• Analyzed market situation for assigned area and set competitive financial product strategies to support dealers to integrate market share.

• Managed relationship with all stakeholders, especially the dealers in handling and solving sales issues, gained high satisfaction for both parties.• Arranged retail campaigns for customer and wholesale campaigns for dealers to encourage customer to accelerate production both wholesaling and retailing.• Dealt with financial institutions to create retail campaigns and encouraged customers to buy product.• Analyzed market situation for assigned area and set competitive strategy to support dealers to integrate market share.• Arranged sales development training to improve and maintain standard according to company policy.

• Implemented and overview procedures to track the new business flow of incoming applications in order to work on the process with an accurate timely of issue policy to sales force.• Leveraged relationship with all stakeholders. Collaborate with operation department and sales force to clear application memo and convert memo in pipeline to enforced policy.• Handle sales forces and application enquiries, follow up cases to concern departments and resolve problems with appropriate skills and escalate the case to manager when necessary.• Provide support and run administration document unit to serve needs of all business partner and sales force requirement.• Track and query pipeline report to sales force and analyze the problem of memos in each area and report to National Sales director and Sales Coordinator to conduct field training to sales force with recommendation.

• Performed all sales administration activities to maintain accurate information/maintain account relationship with business partner (Toyota Dealers)• Planned, developed, and implemented sales and distribution activities to achieve sales and market share target.• Pre-underwrote and analyzed customers’ credit in capacity to pay loan and give consultant to customers (hire-purchase.)