Phong Trương Email & Phone Number

Ho Chi Minh City, Vietnam

Can Tho, Vietnam

- Applying Agile and collaborating with PO, PM, and other teams to complete tasks, and achieve goals.- Eliciting and analyzing functional requirements from PO, researching and proposing solutions to PO, PM, and team leader.- Define the scope of work, design mockups and wireframes, create FS Documents and Use Cases, and articulate to stakeholders to get approval.- Communicate and work closely with the Dev team, QC team, and API team to develop, deploy, and test the released functions.- Get functional feedback from stakeholders and iterate on the elicitation and analysis process to improve the company’s product.Achievements: Successful implemented ZiiChat app from scratch to go live on the mobile platforms.

Ho Chi Minh City, Vietnam

- Work closely with the supervisor to deliver excellent user experiences.- Create wireframes and mockups to articulate the desired experience. - Translate high-level requirements into intuitive and functional user interfaces.- Conduct research to identify user requirements.- Implement and iterate on designs and flows to ensure consistency across the project’s platforms.

Can Tho, Vietnam

- Manage and care for existing SME customers, seek and develop new customers, monitor customer status and debt collection.- Exploit and analyze customer info, contact with customers to determine current and future needs, implement sales solutions (cross-selling, chain selling, etc.), and ways to approach leads.- Propose and support updating and modifying solutions and services to meet customer needs.- Deploy and guide colleagues in the implementation of sales operations, and processes (searching for customer info, collecting and managing customer records, supporting disbursement...)

Bachelor'S Degree, Banking And Financial Support Services

Google Ux Professional Certificate, Ux/Ui Designer

Education record

This course is Advanced Skill For Business Analyst - Product Owner and Technical Business Analyst