Phong Nguyen Email & Phone Number

San Francisco Bay Area

As the IT manager, I am responsible for developing and maintaining company-wide IT infrastructure across multiple geographical location (California, Texas, and Tennessee) Responsibilities include:-Design and implement company VoIP network-Design, maintain, monitor and troubleshoot company network access and security-Provide hardware and software technical support to 70+ employeesAs the Software Developer, I am responsible for:-Developing and maintaining our… Show more As the IT manager, I am responsible for developing and maintaining company-wide IT infrastructure across multiple geographical location (California, Texas, and Tennessee) Responsibilities include:-Design and implement company VoIP network-Design, maintain, monitor and troubleshoot company network access and security-Provide hardware and software technical support to 70+ employeesAs the Software Developer, I am responsible for:-Developing and maintaining our Company Front End and Back End Web Portal across multiple geographical locations (California, Texas, and Tennessee).-Creating an AI Automation tool to simplify the Shipping Process.-Creating Automation Tools to automate Work Order creation and reporting to our customers.-Creating an AI Tool to automate the Part Recommendation to support our Onsite Repair Services.-Integration our system with our customer's via WebHook and Rest API. Show less

San Francisco Bay Area

As the senior lead engineer, I manage 30 electronics hardware technicians to:- Assess technical specification of new products to provide accurate time as well as financial estimate for manufacturing process.- Perform and generate technical analysis as requested by customers.- Create technical documentation, test procedures and work flow processes.- Provide technical training to internal staffs.- Assist management to ensure seamless and productive production… Show more As the senior lead engineer, I manage 30 electronics hardware technicians to:- Assess technical specification of new products to provide accurate time as well as financial estimate for manufacturing process.- Perform and generate technical analysis as requested by customers.- Create technical documentation, test procedures and work flow processes.- Provide technical training to internal staffs.- Assist management to ensure seamless and productive production environment.- Define and streamline parts management process to internal staffs and customers Show less

Bachelor’S Degree, Electrical And Electronics Engineering

Master Of Business Administration (M.B.A.), With Distinction