Whitecoat is a digital healthcare provider offering telemedicine video consultations via an ondemand mobile platform known as the WhiteCoat App. Such services are provided in a regulatory sandbox with the Ministry of Health of Singapore. This including GP, Mental Wellness, Paediatrics and health screening services. Apart of Singapore, Whitecoat also started business in Indonesia and Vietnam. Job Responsibilities • Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary • Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews • Ensuring that systems, procedures, and methodologies are in place to support outstanding service • Taking accountability for service delivery performance, meeting business unit expectations, and driving future demand • Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades • Providing accurate and regular reports to the management on performance of the service delivery • Leading personnel management, including staff recruitment, performance assessment, training, and mentoring ACCOMPLISHMENT: • Manage team of 20, consisting of Mobile Engineer, Web Engineer, QA and Product Support( L2 & L3). • Manage core application to support Whitecoat product: - Patient Mobile Application - Doctor Portal - CMS(Back Office) - Third-Party Administrator (TPA) Application - Business Development (BD) Application - Home Based Health Screening Application

DKSH help companies to grow their business in new and existing markets. We expand our business partners' access to knowledge, their sourcing base, their revenue opportunities and their market sharesResponsibilities• Drives implementation of Group IT Direction and Plan, excellent verbal and written communication skills and the ability to interact professionally with a diverse group; developers, product owners, and subject matter experts• Manages and tracks team velocity, supervise first level Group IT business solutions support. - Review functional specifications documentation where relevant, inclusive of monitoring/tracking of incident and service/change requests in meeting service level agreement obligation• Evaluate, review and consolidate countries' requests for new application development/enhancement in ensuring a standardized and harmonized processes• Resolves conflicts by demonstrating leadership and appropriate decision-making competencies• Ensures all projects are produced and reviewed, including design, implementation, system integration, verification, test, quality assurance, delivery and operationsACCOMPLISHMENT:• Managing team of 12 junior and seniors software engineers for new software development and post production supports.• Managing project / enhancement delivery of all in house web applications, which is around 30 minor to major applications.• Scope of projects: - Employee Expense Claims system. - Master Data Governance System(Customer & Vendor Management) - Sales & Operation - Demand & Supply Planning System. - Medical Device Platform - Sales Ordering, Invoicing, Shipment and Delivery Management system, integrated with SAP. - Distributor Management System for Sales Ordering, Invoicing, Shipment and Delivery Management system, integrated with SAP. - SQL Server Upgrade Migration

Lead a high performance, engaged and motivated workforce which meets rapid time to market and delivers competitive, high performing solutions within efficient cost structures.Develop aggressive, achievable, high value IT plan of record (POR) plans, aligned with IT and business objectives and through strong process and program management, then drive successful execution to plan. Ensure all IT solutions are effective and efficient, consistently meeting all uptime and response and performance commitments. Work collaboratively across the HPE IT organization and drive for architectural and asset leverage.Provide technical (or functional) leadership to the teams, mentor and guide and take overall ownership of the project delivery. Managing teams with development & quality metrics. Lead development teams working on various applications with diverse current/new technologies and functional domains. Understand and manage the HPE IT landscape of processes, tools, expectations and objectives, to ensure success, while generating business value. Responsibility for career growth of each employee Building a work environment that is productive and attracts and retains top talent Building programs such as Mentoring, Career Development to help with growth and retention. Full accountability for project execution against Plan of Record (POR) commitments, IT Innovation project and administration processes. People Development/Management of the development team, while participating in defining the strategy for software development team by driving initiatives that deliver on the HPE's visionACCOMPLISHMENT:• Involvement of USD1 Billion ITSA project funded by HPE. • Managing team(20-25 members) with individual contributors consist of PM, Tech Lead, Senior & Junior Developers and QAs. This team comprise of Local & Foreign talent, permanent & contract staff. • Managing about 20 applications for Marketing IT department, support for existing projects and new projects.

• Work together with the Product Owner to plan and execute projects, ensure that teams have appropriate product and technical specifications, direction, and resources to deliver products effectively by establishing realistic estimates for timelines while ensuring that projects remain on target to meet deadlines• Work closely with the Product Owner, Sales, and Business Analysts, for understanding the system’s functional and non-functional requirements• Collaborate with the Product Management in defining the Product Vision• Demonstrate leadership abilities with the deployment of software upgrades, enhancements and fixes that are coordinated based on release schedules• Provide a software engineering plan that meets the future needs of our clients and markets, based on the state-of-the-art technologies• Evolve the existing software system applications and architecture in various areas as needed• Coordinate release and sprint planning• Conduct daily scrum meetings• Help developers resolve both technical problems as well as human resources issues• Monitor individual employees’ performance• Provide leadership and guidance to coach, motivate, and lead two scrum team members to their optimum performance levels and career development