Phopy Macauley-Edmonds Email & Phone Number

Developed, agreed and implemented an internal communications strategy that supported the Vision and business objectives of Heathrow Express and ensured that the mobile, site based colleagues were engaged.• Supported the Managing Director and senior management team in managing internal communications in line with business objectives• Provided support and advice to other business managers to make sure internal messages and delivery are consistent and measured effectively• Collate, edit and publish the daily, weekly and monthly internal communications newsletters to all staff• Wrote and agreed clear communications to simplify key business messages for internal audiences (within the ‘Plain English’ code)• Implemented an events calendar which included, monthly business managers meeting, quarterly AGMs, five year awards ceremony, summer balls and Christmas parties. • Developed an internal communications portfolio of channels to be used when appropriate for the shift based and mobile staff force.• Conducted an audit to measure and evaluate the internal communications infrastructure and presented findings to the Managing Director and senior management team.• Worked closely with the HR department to effectively communicate key employee relations messages for example, Employee Codes of practice handbook. • Working with the BAA communications teams to develop a virtual internal communications team to maintain a two-way flow of communication and share best practice.

Responsible for developing and integrating the internal communications strategy change programme to all stake holders (Sainsbury Supermarkets, Sainsbury Bank, call centres and HBOS). • Developed and defined the internal communications strategy between Sainsbury Bank and Sainsbury stores nationwide in order to achieve the right tone, style, design and channel• Conducted and managed internal communication audit with all stakeholders• Established the definitive communication strategy between Sainsbury Bank (Edinburgh) and Sainsbury Supermarkets (London)• Responsible for the Sainsbury Bank intranet website• Implemented employee marketing and communication plan• Managed in excess of £1m budget• Formally responsible for managing, developing and motivating 3 direct reports• Event managed all corporate (AGM, end of year results) activities, road shows and conferences for Sainsbury Bank for as little as 150 to 2000 people.