• Consultative Selling : Provide personalized guidance and information to Thai students interested in studying in the UK. Help them understand the various options available for their education.• Assist students in selecting the right universities and courses based on their academic interests and career goals. Provide information on the admission requirements and entry criteria.• Strategic Management: Guide students through the application process, ensuring all required documents are submitted accurately and on time. Communicate with university representatives on behalf of students to facilitate a smooth application process.• Representation : Represent IEC Abroad at UK education fairs and exhibitions held in Thailand. Engage with prospective students and provide information about studying in the UK.• Relationship Management: Build strong relationships with students and their parents, providing ongoing support and addressing any concerns or queries they may have. Maintain regular communication to ensure a positive experience.• Collaborate with the Marketing team to brainstorm and execute marketing campaigns aimed at promoting our services on social media platforms. Share insights and ideas to attract potential students.

- Deliver excellent customer service and manage the needs of our guests and partners through our communication channels (phone, email, and live chat) - Understand and deliver business strategies and improve customer services through the execution of self-service- Accountable for meeting individual (KPIs) and team goals- Continuously identify work process improvements and communicate to Team Leaders and Manager

• Created the first impression with customers by greeting and warmly welcoming customers of all different nationalities and backgrounds.
• Provided the best experience for customers by being attentive to their needs throughout their stay in the hotel.
• Handled unexpected situations with possible and flexible solutions best suited with customers.

• Assisted the CEO to contact and connect with partner companies to maintain business relationships
• Provided organizational assistance and secretarial support to CEO 
• Created the positive working environment by supporting and maintaining in good relationship with colleagues in all other departments

• Assisted an art director to design and edit graphic elements• Assisted photo shooting process• Retouched and edited photos for the client’s project• Designed brand Identities for clients