Phoenix Ly Cheung Email & Phone Number

Melbourne, Victoria, Australia

• Managing multiple daily and diverse tasks efficiently and autonomously, including: lodgement of applications, digital mail sorting and distribution, and maintenance of digital application files and the contents.
• Lodge planning and building applications, permit amendments, objections to developments and fie search requests.
• Prepared documentation for the advertising of planning permit and Section 72 applications including: preparing signage, correspondence and website information.
• Responsible for dealing with complaints (objections) and documenting information for Council action.
• Recognised by manager as a ‘respected team member’ and ‘a positive contributor’ to team building having successfully navigated challenges associated with being split between two teams. This has been attributed to ‘her.
• Maintain electronic files and filling systems to ensure information is accessible and correct when requested by clients.

• Managing multiple daily and diverse tasks efficiently and autonomously, including: processing and scanning incoming hard copy plans and documentation; receipting and registering planning applications, notices, orders.
• Ensured compliance with customer service obligations (procedures, policy and processes) resulting in the delivery of timely and customised responses.
• Appointed member of the “paperless working group” continuing to assist with the transformation of the building services division to an exclusive digitised applications process and work platform.
• Maintained an accurate and efficient retrieval and storage system for building, subdivision and planning files that ensured timely access to information.
• Translation of information into languages other than English.
• Received consistently positive feedback in staff appraisals, including: ‘performing assigned tasks to an exceptional standard’, ‘positive attitude has greatly assisted with excessive workloads and implementing better.

Melbourne, Victoria, Australia

Prepared for the transcript & making high quality Australian Sign Language videos from audio podcasts.

Melbourne CBD

• Create and maintain hard copy folders
• Using Trim context to index and research the files
• Prepare temporary value records for off-site storage
• Reviewing archive box content and register into an inventory
• Retrieve the boxes / files
• Printing the barcodes for the records

Cheltenham

• Receive parts shipments, verifying against purchase order for accuracy
• Daily receipt and opening of mail and parcel
• Generate price labelling for merchandise and shelve inventory
• Take inventory or examine merchandise to identify items to be reordered or replenished
• Pack customer purchases in bags or boxes
• Stamp, attach or change price tags on merchandise, referring to price list

East Brunswick

• Products quality checking and stock control
• Embellishment stitching
• Clothes alteration for the customers
• Tagging labels and dispatching orders and posting

East Melbourne

• Creating file management for staff, or new files as required
• Recording movements of files and documentation
• Daily receipt and opening of mail
• Organising staff work schedules and wages
• Ensuring data accurately onto computerised databases and excel spread sheets
• Maintain files and folders

Hong Kong

• Assisted with the writing and editing of emails to customers
• Ensuring data accurately onto computerised databases and excel spread sheets
• Using AutoCAD 2007 to draw products
• Classifying and indexing records and the products
• Locate and correct data entry errors
• Lifting of files and boxes containing paper records

Bachelor'S Degree, Art ( Fashion )

Education record