- Dedicated a significant portion of my role to cybersecurity remediation, focusing on identifying vulnerabilities, most usually being given a pen-test result, and applying critical patches to fortify the security posture of MSSP client systems.- Actively engaged in project-based travel, where I worked on the setup of infrastructure and architected systems for new clients, enhancing their technological frameworks and operational efficiency.- Utilized PowerShell to develop and refine automation scripts, significantly increasing system management efficiency and reducing manual intervention when working on client systems or machines.- Leveraged the Automox automation platform for advanced automation in patch management, ensuring all systems were up-to-date and compliant with the latest security standards.- Demonstrated expertise in scripting and automation, which played a pivotal role in streamlining workflows and improving the reliability of personal day to day operations.

- Troubleshot and resolved TriPOS issues in conjunction with Windows problems; successfully set up POS and ticketing systems for seamless transactions.- Performed technical and physical repairs on Wi-Fi infrastructure, preventing customers and employees from interfering with or damaging network hardware.- Implemented new ice application techniques, significantly reducing ice rink setup time by two hours per day, achieving a 50% reduction in overall setup time.- Addressed and repaired mechanical issues with Olympia ice resurfacer, ensuring smooth and efficient operation for ice rink maintenance.

- Offered fixed rates to repair issues with windows machines, primarily; be it hardware or software- Offered physical device repair services in the realm of IOS and Android devices as well as laptop and desktop devices- Services provided include PC maintenance, SOHO networking, custom-built desktop machines to customer specifications, and data recovery.

- Managing and maintaining Active Directory, ensuring smooth access control and user management, while also utilizing Azure AD for seamless integration with cloud services- Diagnosing and troubleshooting various device issues, effectively repairing or re-imaging devices to maintain optimal performance and minimize downtime.- Overseeing Asset Management through the use of Asset Panda, ensuring accurate tracking and documentation of all company devices and equipment- Developing, implementing, and actively maintaining a suite of PowerShell scripts for deskside support and device re-imaging, which has significantly streamlined

- Successfully supervised a passenger body of up to 400, ensuring adherence to maritime safety regulations, company policies, and safe cleaning practices- Collaborated with co-workers to develop and implement cleaning schedules, resulting in a consistently clean and presentable boat for passengers- Engaged in dedicated workdays for the repair and maintenance of workplace boats, specifically the Anita Dee I and Anita Dee II- Achieved a 40-minute increase in overall cleaning and setup efficiency by devising and implementing new cleaning routes and supply use practices for team members