Pedro Lacerda Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brazil

Course: DevOps Engineering and Cloud SolutionsSubject: Continuous Integration & Continuous DeliveryCourse: DevOps & Reliability EngineeringSubject: DevOps & Technology Operations

São Paulo, Brasil

Key Achievements:- Overachieved sales quotas every quarter since joining the company - Grew our customer's annual recurring revenue by 600%Helping the creation and growth of GitHub's Brazilian operation- Supported customers of varying sizes (ranging from 100 to 20,000) to adopt and improve their DevSecOps practices. - Supported the integration of the GitHub Platform with other systems such as; IdPs, Backstage, reporting platforms, CI/CD tools, and all types of API integrations- Built relationships with CIOs, CTOs, and CISOs - Providing live demonstrations, Answering technical questions, Advocating GitHub's value proposition across the company- Gathered and relayed customer feedback to the product team to drive continuous improvement- Performed technical marketing and Got-To-Market initiatives such asWebinars, presenting at conferences and events, Organized and presented GitHub's own meetup (¡GitHub Presente!).- Worked with the local developers' community to advocate GitHub's principles of OSS, Innersource, DevSecOps. - Enabled partners and resellers on GitHub's solutions- Created custom solutions and integrations for customers via GitHub Apps- Created custom AI integrations with GitHub via Copilot Extensions- Implementing code analysis for fixing code and controlling the level of vulnerability an application can have when they're going to deploy in production- Worked with AI to: - Create prompts for it to write code, Train developers on how to best interact with the AI and prompt it for certain features or pieces of code (prompt crafting best practices)- Supported the recruitment and onboarding of new SEs at GitHub interviewing, 'buddying', shadowing, and providing technical resources for their day-to-day activities.

São Paulo, São Paulo, Brazil

São Paulo, Brazil

Curso: MBA em Cyber SecurityDisciplinas:- DevSecOps

Curso: Pós-Graduação Lato Sensu em DevOps Engineering and Cloud SolutionsDisciplinas:- CI/CD

Vitória Area, Brazil

Worked on projects of Digital Transformation including business process digitisation, design of systems architecture and infrastructure, design of companies’ value chain, and systems integration. Coordinated and supported the company’s first operation in the state of Espírito Santo.

São Paulo Area, Brazil

- Analysed reports and researches written by professors and independent researchers regarding municipal finances data provided by the portal Meu Município- Coordinated the development and evolution of the portal Meu Município (meumunicipio.org.br) and its correlated products- Coordinated the user research on actual and potential users of the portal in order to reshape its UX and develop new features- Coordinated the production of educational games about municipal finances- Defined the measurement framework for digital media in order to define specific metrics and goals for each platform- Analysed and improved clustering and grouping algorithms used in the portal- Prospected partnerships with other non-profit organisations focused on public administration and public policies

Amsterdam Area, Netherlands

Researched about the use of online metrics to analyse business performance of digital marketing. Which metrics can provide meaningful information for decision makers and how to report these metrics. Also worked on defining the information structure of all digital assets of HEINEKEN’s Global Information Solutions department.

Brasília Area, Brazil

- Automated and managed process automation projects for the Brazilian Federal Government, international Oil companies, and public companies in the healthy sector- Administered courses on Business Process Automation and Business Process Modeling Focused on Automation- Consulted on process improvement for the Brazilian Ministry of Education- Provided training and workshops on Agile Methodologies- Created and developed ELOGroup method for software development- Provided methodological and practical support to the Product Management and Software Development teams using Agile Methods.- Product Manager for a local BPMS vendor acquired by the company.

Belo Horizonte Area, Brazil

- Automated process automation projects for the Brazilian Federal Government, and international Oil companies- Administered courses on Business Process Automation and Business Process Modeling Focused on Automation- Provided methodological and practical support to the Product Management and Software Development teams using Agile Methods.

Belo Horizonte Area, Brazil

- Evaluated projects for new customers- Coordinated a Level 2 support team- Created reports according to customers’ open support tickets- Created reports on opportunities, problems and needs of company products and improved support processes- Met the demands of the biggest media and entertainment players in Brazilian market: SBT, Band, Record, Grupo Abril, RBS, IG, Globosat.

Belo Horizonte Area, Brazil

- Developed and improved existing company processes- Tracked and monitored company processes- Monitored the status of project portfolios- Created project plans for new customers

Belo Horizonte Area, Brazil

Análise e acompanhamento de planejamento, apresentação de projetos, supervisão de atividades, suporte à diretoria executiva, análise de novas tendências em administração e TI, estudo e aplicação de práticas de gestão do conhecimento.

Belo Horizonte Area, Brazil

Elaboração do planejamento estratégico, controle do desenvolvimento de atividades, alocação e coordenação de pessoal para desenvolvimento de tarefas, coordenação e planejamento de reuniões e assembleias, representação da empresa perante os stakeholders, prospecção de parceiros, apresentação de workshops e treinamentos.

Belo Horizonte Area, Brazil

Reuniões e negociações com clientes, análise de viabilidade de projetos, elaboração de especificações de requisitos, coordenação de equipe de desenvolvimento

Belo Horizonte Area, Brazil

- Created, developed and maintained company knowledge base- Researched new technologies available to the development team- Prepared training for registration and dissemination of company techniques and information technology systems

Belo Horizonte Area, Brazil

Planejamento de escopo de aplicações, modelagem e implementação debanco de dados usando ferramenta CASE (MS SQL Management Studio), descrição de telas,elaboração de fluxogramas, elaboração de precificação.

Belo Horizonte Area, Brazil

Administração das ferramentas tecnológicas e de comunicação da Federação, estudo de novas tecnologias, suporte a usuários. Elaboração de manuais e treinamentos sobre as ferramentas utilizadas

Belo Horizonte Area, Brazil

Suporte a administradores de rede local ou usuários em nível 2,configuração e implantação do sistema Nagios, configuração básica de roteadores e servidores,atendimento a usuários VoIP.Desenvolvimento de aplicações cliente/servidor utilizando o ambientePowerBuilder e Oracle, modelagem de bancos de dados, suporte a aplicações existentes.

Belo Horizonte Area, Brazil

Atendimento a clientes, análise de projetos, planejamento estratégicoem Marketing, pesquisa de Mercado, representação da empresa perante os stakeholders.

Designing And Building Ai Products And Services, Computer Technology/Computer Systems Technology

Master’S Degree, Information Science/Studies, Business Information Systems

Activities and Societies: StrICTly for Business event, Student's Business Committee

Information Systems, Computer Science

Activities and Societies: UFMG Informática Júnior, Federação das Empresas Juniores de Minas Gerais