I work with our portfolio companies to help them get the most out of the T/R operations team.

Advisor to a company/DAO reinventing funding for public goods.

Advisor to founders of YC-backed patient empowerment startup on positioning, fund-raising, go-to-market.

Investor and advisor for the first platform to address student success holistically.

Managing a growing portfolio of businesses that sit at the intersection of software and services, including test IO and PerfX, EPAM's engineering excellence solution that combines a beautiful metrics dashboard with real-world counseling from expert practitioners.

I led the integration of test IO into EPAM, resulting in what is probably the world's most capable software testing practice. Highlights:* Transitioned employees into new roles, titles, levels, and career opportunities, resulting in < 10% voluntary attrition among staff in first two years* Developed new testing-as-a-service delivery model that optimized use of EPAM internal resources and delivered 30% incremental revenue growth to test IO P&L in the first 12 months of operations* Sold the largest contract in test IO history* Managed test IO global business through COVID crisis, proactively developing and communicating remote work plan and instituting flexible contract terms, resulting in 25% growth and record-high net retention during the pandemic year* In concert with test IO staff and senior EPAM leadership, developed multi-year roadmap for expansion of test IO's platform in EPAM's testing practice and beyond* Won the CEO's EPAM Impact Award for Leadership in 2020

I was hired to move to Germany as the CEO, prepare the business for North American expansion, incorporate in the US, and move back to run the global business from the Bay Area. In the next three years, we:* Instituted a customer success management program and improved our pilot conversion rate from under 30% to over 80%* Doubled the size of the development team, adding data science and integration capabilities* Created a community management function and increased the size of the tester base by 500%* Incorporated in the US, built out a team of 15, and increased North American revenue by 943%* Increased overall revenue by 252%* Updated our pricing model and increased average selling price by 50%* Consistently maintained gross margins of over 80%* Achieved profitabilityMost importantly, we hired and developed a team whose members will impact the industry for decades, and (usually) had a great time doing it.test IO was acquired by EPAM Systems (NYSE: EPAM) on April 30, 2019.

We made a beautiful app for connecting parents in schools, religious organizations, and community groups.

Managed marketing and business development for fast-growing social learning platform.Grew user base from ~25K to over 400K in a little over a yearHelped raise $6M Series A funding round from top VC'sRan PR campaigns resulting in featured coverage in the New York Times, Forbes, the SJ Mercury News, the Chronicle of Higher Education, the Atlantic, and many others.Launched first social learning experience on iTunes U, managing relationship with Apple and Stanford.Launched first online community mentoring program for women in science, managing relationships with the president of Harvey Mudd College and the White House Office of Science and Technology Policy.

Led effort to create new pricing and packaging. Positioned product for leadership in Gartner and Forrester reports for multiple years in a competitive market.Personally designed and launched industry’s first customer-driven knowledge base application, which won the 2010 TSIA award for innovation in knowledge management.Hired team of four product managers and UX VP, diversified product line to include idea generation, CRM integration, Twitter workflow, and social network analytics.Helped reposition Lithium into emerging Social CRM market, creating key analyst materials and publicly articulating product vision for a new space now recognized as a $1 billion market.

Managed all aspects of product development, including product management, core engineering, quality assurance, and release management.Shipped 10 quarterly releases of industry-leading SaaS community platform to enterprise customers such as HP and Sony while simultaneously undertaking a major re-architecture.Built team from 4 to 24 engineers across multiple sites.Instituted unit testing, automated integration testing, automated performance testing, test case management, continuous builds, college recruiting program, and agile (Scrum) methodology.Acted as temporary head of marketing during year-long CMO search.Participated in Series A fund-raising activities and presented at monthly board of directors meetings.

Raised capital and served on board of directors for industry-leading SaaS-based solution for student achievement tracking and success planning, now used by over 5 million students worldwide.Advised CEO and EVP, raised two rounds of funding, assisted in transition from LLC to C corp, helped select board members and initiate governance procedures.Helped guide company to complete dominance in its market and successful acquisition by Hobsons, achieving substantial return for investors.

Managed a team of up to 14 product line managers, product managers, user experience designers, and engineering program managers, across a wide range of products including portal, search, collaboration, content management, developer tools, integration products, and others. Oversaw several major releases, including both internal/external product launch, field enablement, and press/analyst briefings.

Led product management for major release of Plumtree Corporate Portal, the industry leading portal product. Initiated new products in collaboration and graphical development. Managed technical writing. Trained global enterprise sales force.

Product managed several releases of the Plumtree Corporate Portal. Handled press and analyst calls on new software releases. In absence of a sales engineering function, acted as the pre-sales consulting resource of last resort as the company built an enterprise customer base.

Performed nearly every marketing task, including customizing demos, coding the Web site, managing trade shows, writing collateral, outbound and inbound PR, and channel programs.