Tommy Phan Email & Phone Number

Developed multi-media content strategy and editorial calendar, including articles, interviews, infographics, presentations, emails, and internal communications to support the organization’s brand objectives and goals.Utilized Canva and other visual editors to create editorial graphics for online channels, including website, social media, and internal.

Developed content marketing and communications strategy, and managed both cross-functional teams and external partners to execute and promote material. Conducted keyword searches via Google Trends, Google Keyword Planner, and SEMRush to guide content and communications strategy.Wrote and edited ad copy and assets, and supported Sr. Marketing Manager in.

Managed and executed monthly updates to the eCommerce website with content systems like Endeca, Monetate, RichRelevance, Stibo/STEP, and other CMSs.Ensured web pages were optimized to be indexed and searchable on search engines with proper meta data and conforming to SEO best practices.

Milton, Ontario

Contributed to the development and management of an industry-leading program, Digital Enablement Program, for strategic customers, which resulted in omni-channel digital campaigns that garnered ~ 3 million impressions and an increase of revenue in the six-figure range for company and clients.Conceptualize and execute data-driven strategies based on.

Milton, Ontario

Produced and curated content for digital channels, including but not limited to: Web site, varying landing pages, e-newsletter, internal company portal, and social media platforms.Underwent various editing and quality assurance processes to ensure company assets and resources are completed error-free.Facilitate various sessions, meetings, and presentations.

Milton, Ontario, Canada

Participated in numerous meetings between different team members within the organization to formulate strategic plans.Optimized social monitoring tools: Hootsuite, Iconosquare, Meltwater, Klifolio to create, schedule, andmonitor brand mentions.Delivered excellent customer service to end and social users via social media platforms.Authored engaging.

Calgary, Canada Area

Promoted brand image by implementing mandatory visual changes on a weekly basis and adopting the latest market trends into the visual store layouts. Created appealing planograms that were incorporated into visual layouts to maximize sale – resulted in an increase in sale of an average 20%Kept track and recorded all stock and shipments received by the.

Toronto, Canada Area

Held one-on-one meetings with employees to relay fashion trends and themes, in order to encourage product knowledge and reinforce store’s objectives. Facilitated meetings and presentations to relay store’s position and progress in meeting quaterly objectivesEnsured stores visuals are maintained at brand’s standards.Provided quality customer service and.

Toronto, Canada Area

Designed and organized outstanding store visuals with given guidelines resulted in an increase of 15% in revenue in comparison to previous year.Educated employees to develop proficient product knowledge in order to pass on knowledge to customers to help generate sale.Encouraged customer to interact with the brand through social media engagement – customers.