Senior Vice President, Head Of Multi-Channels
Current
Jun 2024 - Present
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Phuc Bui Email & Phone Number
Senior Vice President, Head of Multi-Channels
at
HSBC
1 work email found
@hsbc.com.vn
2 phones found area 441
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Vice President, Head of Multi-Channels
Location
Vietnam, Viet Nam
Company size
Who is Phuc Bui? Overview
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Quick answer
Phuc Bui is listed as Senior Vice President, Head of Multi-Channels at HSBC, a with 192615 employees, based in Vietnam, Viet Nam. AeroLeads shows a work email signal at hsbc.com.vn, phone signal with area code 441, and a matched LinkedIn profile for Phuc Bui.
Phuc Bui previously worked as Director of Business Analysis, Insurance RBG at Techcombank (Tcb) and Vice President, Head of Personal Lending Sales and TPSAs Sales Management at Hsbc. Phuc Bui holds Master Of Business Administration (Mba), Mba from Mba Degree From Centre Franco-Vietnamien De Formation À La Gestion (Cfvg).
Company email context
Email format at HSBC
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{first}.{last}@hsbc.com.vn
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AeroLeads found 1 current-domain work email signal for Phuc Bui. Compare company email patterns before reaching out.
Profile bio
About Phuc Bui
Phuc has over 16 years of work experience in HSBC Bank and Techcombank, and over 1 year experience in USA Institute of International Education. He held diversified management roles and acquired proven records in driving big scope of businesses including heading various Sales & Distribution, Digital and Platforms management, Governance and Controls, Projects management. Phuc is now Co-Chairman of Digital and Platform Committee (Techcombank and The Insurer). Co-Chairman of Underwriting Committee (Techcombank and The Insurer). As the Head of Life and Non-Life Insurance Business Analysis (BA) Team, Phuc involves in steering business strategy, optimizing efficiency, and driving enhancements across various functions, including Sales and Operational Process Design, Customer Journey, Platforms Management, Risks and Distribution Quality Management, Customer Experience, and the Training and Coaching framework, and oversight the daily INS business operations. Prior to current role, Phuc worked for HSBC Bank as Country Head of Sales for Personal Lending & Third Party Sales channel, looking after sales & distribution across the Vietnam for Personal Loan product, and Partnership Distribution for Credit Card product. He set up Customer Retention function, Card Digital Sales, Self-Service Banking strategy. His leadership is polished by outstanding achievements and awards:-
Listed skills include Negotiation, Retail Banking, Business Strategy, Team Leadership, and 11 others.
Current workplace
Phuc Bui's current company
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Hsbc
9 roles
Phuc Bui work experience
A career timeline built from the work history available for this profile.
Director Of Business Analysis, Insurance Rbg
Co-Chairman of Digital and Platform Committee (Techcombank and The Insurer)Co-Chairman of Underwriting Committee (Techcombank and The Insurer)Head of Life and Non-Life Insurance Business Analysis (BA) Team. Drive the business strategy, business efficiencies and optimization across different functions: Sales and Operational Process Design and Optimization , Customer Journey, Platforms Management, Risks and Distribution Quality Management, Customer Experience, Training and and Coaching framework, Operations.
Sep 2022 - Jun 2024
Vice President, Head Of Personal Lending Sales And Tpsas Sales Management
- Country Head of Sales for Personal Lending, cum Head of Partnership Sales Channel for Credit Card product. - HSBC Global Award Circle of Excellence winner in 2022. There are 2 winners coming from HSBC Vietnam.
Apr 2020 - Sep 2022
Vice President, Contact Center Sales & Partnership Sales Management
Drive the in-house Contact Center Sales channel, and Outsourcing channel (TPSA), and Customer Retention in a complex regulatory environtment. Oversight corporate governance and controls, execute Group requirements for Contact Center Sales and CC TPSA in Vietnam market. Focus on digital sales and customer experience to accelerate the growth with considerable scale. Span of control is over 170 people, including 96 HSBC FTEs, and over 80 outsourced staff. Products: Credit Card, Personal Loan, General Insurance, Balance Conversion, Cash Installment Plan.
Aug 2015 - Apr 2020
Manager, Contact Center Sales And Partnership Sales Management
Manage HSBC inhouse Telesales channel, and Partnership sales channel with total sales forces of 120 sales, service, QA employees located in HCMC and Hanoi, handling retail banking products as Credit Card, Personal Loan, Cash Installment Plan, Balance Conversion and General Insurance (Medical Care Insurannce, Car Insurance, Home Insurance)
Aug 2014 - Jul 2015
Manager, Direct Sales And Partnership Sales Management (Tpsa)
Manage HSBC Partnerships Distribution Channel to consistently achieve and exceed HSBC sales targets and quality measurements. Total sales forces: over 100 Telesales & Field sales agents in Hanoi and Ho Chi Minh CityManage a Mobile Sales Team of 12 Mobile Sales Officers (HSBC FTEs), handling retail banking products as Home Loan, Car Loan, Personal Loan, Credit Card and General Insurance.
Aug 2011 - Aug 2014
Manager, Digital Channels & Crms
Accountable for the roll-out and management of CRM system and MI reports to drive business efficiency.Develop ATM strategy and manage ATM development, and the linkage with Techcombank. Oversight on channel profitability and turn the ATM channel from a cost center to a profit center. Develop new functionalities and drive transaction migrations from Branch network to Self-Service Banking channels.Accountable for driving and uplifting digital sales through working with sales channels to maximize the digital sales conversion rate. Manage the content on HSBC internet and intranet.
Jan 2009 - Jul 2011
Sales And Service Quality Officer/Customer Experience/ Project Management Officer
- Internet Banking, IVR (Interactive Voice Recording), CFSS (Customer Feedback System) deployment- HSBC Contact Center Ramp Up Project. - Customer Feedback Handling Process roll out. Training deployment for all RBWM staff.
Jan 2008 - Jan 2009
Project Management Officer
Jan 2008 - Aug 2008
Team & coworkers
Colleagues at HSBC
Other employees you can reach at hsbc.com. View company contacts for 192615 employees →
AH
Anwesha Haldar
Colleague at HsbcHong Kong, Hong Kong Sar
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SI
Shahid Iqbal
Colleague at HsbcKolkata, West Bengal, India
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TA
Thaiana Almeida
Colleague at HsbcSão Paulo, Brazil
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RB
Ranjeeta Basuthkar
Colleague at HsbcHyderabad, Telangana, India
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AA
Ahmed Assem
Colleague at HsbcCairo, Egypt
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AK
Ashutosh Kabra
Colleague at HsbcPune, Maharashtra, India
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MS
Maheshwar Singh Thakur
Colleague at HsbcHyderabad, Telangana, India
View →
DR
Deepanjali Rout
Colleague at HsbcHyderabad, Telangana, India
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SR
Shri Ramanathan
Colleague at HsbcAustin, Texas, United States
View →
VD
Vidhee Dhingra
Colleague at HsbcBengaluru, Karnataka, India
View →
Anwesha Haldar
Colleague at HsbcHong Kong, Hong Kong Sar
View →
SI
Shahid Iqbal
Colleague at HsbcKolkata, West Bengal, India
View →
TA
Thaiana Almeida
Colleague at HsbcSão Paulo, Brazil
View →
RB
Ranjeeta Basuthkar
Colleague at HsbcHyderabad, Telangana, India
View →
AA
Ahmed Assem
Colleague at HsbcCairo, Egypt
View →
AK
Ashutosh Kabra
Colleague at HsbcPune, Maharashtra, India
View →
MS
Maheshwar Singh Thakur
Colleague at HsbcHyderabad, Telangana, India
View →
DR
Deepanjali Rout
Colleague at HsbcHyderabad, Telangana, India
View →
SR
Shri Ramanathan
Colleague at HsbcAustin, Texas, United States
View →
VD
Vidhee Dhingra
Colleague at HsbcBengaluru, Karnataka, India
View →
5 education records
Phuc Bui education
Master Of Business Administration (Mba), Mba
Mba Degree From Centre Franco-Vietnamien De Formation À La Gestion (Cfvg)
Education record
Cfa Candidate
Cfa Candidate
Cfa Institute
Education record
Le Hong Phong Highschool For The Gifted, Hcmc
Ba, International Relations
National University - Hcmc
FAQ
Frequently asked questions about Phuc Bui
Quick answers generated from the profile data available on this page.
What company does Phuc Bui work for?
Phuc Bui works for HSBC.
What is Phuc Bui's role at HSBC?
Phuc Bui is listed as Senior Vice President, Head of Multi-Channels at HSBC.
What is Phuc Bui's email address?
AeroLeads has found 1 work email signal at @hsbc.com.vn for Phuc Bui at HSBC.
What is Phuc Bui's phone number?
AeroLeads has found 2 phone signal(s) with area code 441 for Phuc Bui at HSBC.
Where is Phuc Bui based?
Phuc Bui is based in Vietnam, Viet Nam while working with HSBC.
What companies has Phuc Bui worked for?
Phuc Bui has worked for Hsbc and Techcombank (Tcb).
Who are Phuc Bui's colleagues at HSBC?
Phuc Bui's colleagues at HSBC include Anwesha Haldar, Shahid Iqbal, Thaiana Almeida, Ranjeeta Basuthkar, and Ahmed Assem.
How can I contact Phuc Bui?
You can use AeroLeads to view verified contact signals for Phuc Bui at HSBC, including work email, phone, and LinkedIn data when available.
What schools did Phuc Bui attend?
Phuc Bui holds Master Of Business Administration (Mba), Mba from Mba Degree From Centre Franco-Vietnamien De Formation À La Gestion (Cfvg).
What skills is Phuc Bui known for?
Phuc Bui is listed with skills including Negotiation, Retail Banking, Business Strategy, Team Leadership, Credit Analysis, Sales Management, Business Development, and Operations Management.
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