Phuc Doan Email & Phone Number

Ho Chi Minh City, Vietnam

Retail team: Manage Dell and Samsung accountsDell: dell_authorized_storeSamsung (Home Appliances): samsung_official_store- Executed the plans of the new initiatives, P&L and black stock - Built and maintained relationships with Brands and Distributors- Negotiating with distributors and brands to receive better retail prices and back margins for each deal or for monthly, quarterly, and yearly- Meeting and reviewing with the retail team about the points related to the brands’ performances and data indicators to improve the performances for the next campaigns- Prepared for campaign operations related to prices, banners, vouchers and other promotions on the brand’s official page - Supported customers’ needs related to orders and product information- Worked with other functions to do paperwork, prepare commodity plans, discuss and make decisions on matters related to warehouse operations, and other campaign operation processes

Vietnam

Retail team: Computer & Laptop CategoryLG (Monitors): lg_official_storeSamsung (Monitors): samsung_official_storeApple (Laptop): apple_flagship_storeDell: dell_authorized_storeand other Fulfillment accounts- Assisted with hanging banners, product images, price tags, add-on or bundle products, and voucher promotions on the brand’s official page to launch new products, create gift and discount programs, and do Super Brand Day- Provided correct and clear product information to customers for making quick purchasing decisionscampaigns- Did paperwork and followed the operations related to inbound at warehouseMarketplace team (C2C): Electronics Category- Incubated assigned sellers to contribute large GMV and orders- Built and maintained relationships with sellers and supported them to solve issues related to services on the platform- Consulted sellers for buying the platform’s packages or taking part in the platform’s activities to increase sales and orders- Collected feedback from sellers to improve product development and services- Assisted with other admin tasks

Vietnam

Marketplace team (C2C): Electronics Category - Approached assigned sellers and supported them in collaborating with Shopee apps and features- Incubated mid- and long-tail sellers to contribute GMV and orders

Vietnam

- Maintaining current contractor and intern databases- Reviewing contracts, payments and purchase request form.- Processing contractor and intern payroll and resolve any payroll errors- Preparing tax records for contractors and interns and doing tax return- Assisting with contractor and intern processes by updating new contract templates, building intern policy, reducing times for doing contractors’ contracts and payments- Participating and supporting in events organized by HR- Assist other admin tasks

Ho Chi Minh

- Coordinating with recruiting team and Hiring Managers for defining the requirements for vacant roles- Sending job offers and recruiting emails to prospective and qualified candidates- Browsing portfolio sites and resume databases- Researching and recommending new sourcing techniques and tools- Measuring time-to-fill and source-of-hire for each open role- Using Linkedin search for finding qualified candidates to fill important roles- Staying in contact with past candidates- Organizing career events and attending job fairs for sourcing potential candidates- Maintaining candidates’ data using organized databases - Asking for referrals from industry professionals, current employees and acquaintances- Advertising open positions on various platforms and external networks- Joining professional forums and social media groups for interacting with prospective candidates- Be flexible to deal with unexpected circumstances in terms of related issues in HR field- Involved in interviewing directly the candidates with the Hiring Manager of the company

At Home

• Help a student gain a deep understanding of 4 main skills: listening, reading, writing and speaking• Plan lessons that fit a student's needs• Spend a great deal of time teaching proper grammar• Provide homework to be reviewed during the next session and explain mistakes in grammar

230 Binh Duong Boulevard, Phu Hoa Ward, Thu Dau Mot City, Binh Duong Province

• Serve clients by greeting, directing and announcing them acceptably• Answer and forward incoming phone calls while providing basic information when needed• Maintain asset security by turning off the lights and checking teachers’ equipment• Maintain safe and clean reception area by complying with procedures, rules and regulations• Provide pricing information by answering questions• Collect and check payments by accepting cash, charge payment from customers and make change for cash to customers• Contribute to team effort by achieving related results

• Provide information for customers and sell seaweed marine creatures with many different kinds of bottles• Monitor the budget and expenses• Advertise the products on Facebook page• Provide excellent customer services