Phuc Lam Le Email & Phone Number

Tây Hồ District, Hanoi, Vietnam

As Assistant Manager, I am responsible for overseeing QA projects related to Phones and Tablets' OS Software upgrade projects. Key responsibilities include:- Coordinating the testing process between different QA teams, Development, and QA teams.- Ensuring seamless coordination and synchronization of testing processes between international QA teams.- Additional risk estimation for on-time project delivery.- Researching automation test cases and processes using Python.- Conducting training for new employees.- Managing testing activities for Innovative & Flagship projects from development to maintenance phase, including Field test, 5G/LTE/3G test, Production test, SW confirmation, and FOTA Test.- Projects: Galaxy S, Galaxy Note, Galaxy A & Galaxy Tab Series. Also participated in Samsung's Flagship security project from development phase, Support HQ manage and conduct testing of Galaxy AI project.- Defining test items related to version updates and collaborating with SW R&D to fix defects and confirm the right solution.- Tracking issues, project status, and reporting to managers/stakeholders.- Overseeing special items in Production test, MPS test, Emergency call, Voice Quality test.- Contributing to the development of automated tools to enhance testing efficiency, such as the Production test tool (IMEI tool) automating 60% of manual test cases.

Tây Hồ District, Hanoi, Vietnam

As a Senior Test Engineer, I played a critical role in ensuring software quality control for mobile phone applications throughout the entire development lifecycle. Key responsibilities included:- Collaborating in workload estimation and creating test cases for projects.- Developing testing plans for each project item.- Reporting daily project status.- Conducting manual testing, including exploration tests and penetration tests.

Hanoi Capital Region

Following my graduation from university, I joined Intechnique Limited, a foreign company specializing in technology solutions. Key responsibilities included:- Collaborating with customers and analyzing their requirements.- Building website landing pages and developing them based on customer requirements.- Managing and maintaining customer and company websites.