Phúc Mai Email and Phone Number

 Initiate new injection molded jar to support $20MM business portfolio:o Coordinate project establishment (~$2.3MM capital investment) through ROI and risk analysis with commercial team. o Ensure-consumer first approach by conducting consumer experience studies and deduct best design options, incorporating recyclable/PCR materials to reduce environmental impact, and adopting inclusive design elements to expand consumer base in line with P&G principles and valueso Deliver technical requirements from pilot mold to production tool, including specifications, technical drawings, artwork, fit-for-use testing, and production qualification at supplier site. Administer $1.2MM cost saving project for label portfolio transition:o Request and analyze quotes and evaluate various suppliers through interviews and site visits with purchasing team.o Propose transition strategy to minimize impact on current business, considering initiatives portfolio.o Establish technical learning plans and identify improvement opportunity with labeler SME.o Manage the new print qualification process to enhance label consistency and oversee production qualification at manufacturing sites. Manage packaging development for OLAY, dermaGEEK, and GoodSkin MD initiatives launch:o Create and execute robust learning plan for each SKU while ensuring on-time technical readiness. This included developing compatibility testing, writing technical reports, developing BOM and specifications.o Collaborate effectively with cross-functional teams to deliver the initiative timeline and meet critical business path schedules.o Oversee packing production qualification at manufacturing sites. North America Skin Care Weight and Dimension (W&D) Administrator:o Simplify and digitize the W&D verification process with QA team and master data service leader.o Since implementation, all current W&D outages are addressed, and no quality incidents have occurred, saving over $75,000 annually.

 Improved manufacturing line performance by utilizing statistical analysis to identify area of loss with highest value proposition: overall equipment reliability, production quality, and material utilization. Coordinated cross-functional teams, including internal experts, external vendors, and material suppliers to effectively reduce equipment unplanned stops and improve equipment reliability by 15%. Implemented scrap reduction strategy by standardize material utilization, ultimately saving over 10,000$ monthly in material waste. Accelerated the execution of engineering projects, using expertise in equipment and change management to ensure standards were met and vertical startups were achieved, delivering results in a timely manner.

- Performed analytical testing (e.g. protein, mineral (ICP) content) to provide data analysis for experimental dairy products. - Revised ICP sample preparation method to accelerate sample lead time as well as to reduce sample waste and risk of sample contamination. - Worked directly with Babcock Dairy Plant to provide product analysis and ensure consumer safety.

Provided support for cellular requests from all university staffs and members.Built pivot table that increases 30% efficiency with the transitioning of more than 2,000 phone lines. Researched and consolidated information from different systems to complete orders.

- Organized weekly TA section of 20+ students for Introduction to Chemical Process Modeling.- Collaborated with faculty team to design lessons, homework problem, and restructured course work.- Analyzed student performance and advised various studying strategy.

- Advocated for minority students’ equality in educational system by coordinating free tutor session and providing after hour access to campus facility under faculty supervision.- Orchestrated private tutor sessions for 2 students, focusing on Introduction to Microeconomics.- Developed teaching or training materials, such as handouts, study materials, and quizzes.

Taught students study skills, note-taking skills, and test-taking strategies.Identified, developed, and implemented tutoring plans and individualized education plans for students.Improved most students score by 20% within the first 2 months of class.