Phu Lam Email & Phone Number

California, United States

San Francisco, California, Us

-Oversee the day-to-day clinical operations of three unique clinical research departments, managing 60+ Phase I, Ib, II, and III trials for 11 principal investigators.-Lead a team of 3 supervisors, 2 project managers, and 18 coordinators, ensuring quality standards and study project objectives are met.-Recruit, onboard, and train staff members to expand the study team and improve overall team performance measured by patient accruals and data completion.-Provide ongoing coaching, feedback, and performance evaluations for the team to ensure high-quality performance and continued growth and development.-Maintain consistent study progress through cross-functional team collaborations, achieving an average of 7 monthly accruals.-Establish quarterly effort and workload metrics to ensure clinical trial completion and work towards HDFCCC's 90% data completion goals.-Ensure regulatory compliance of clinical trials and assist in process improvement to reduce protocol violations, resulting in a reduction in violations and improved adherence to study protocol and UCSF HDFCCC policies and procedures.-Develop and revise Phase 1 policies, standard operating procedures (SOPs), guidelines, and training materials to align with existing requirements, ensuring consistent quality and efficient operations across clinical research departments.

San Francisco, California, Us

-Managed 60+ Phase I, Ib, and II clinical trials for Experimental Therapeutics Early Phase and Center for BRCA Research departments at UCSF, serving as primary liaison between industry sponsors, NCI contacts, and UCSF Principal Investigators, resulting in effective communication and collaboration.-Streamlined study activation pipeline and implemented efficient processes, resulting in improved activation times, and optimized clinical trial activation. I activated 14 clinical trials, including 3 within HDFCCC's goal of 120 days for study activation.-Led FDA-mandated weekly Phase 1 safety meetings and collaborated with 10 disease-specific committees to ensure efficient communication about ongoing trials and patient statuses.-Managed pre-trial activation, trial activation, study maintenance, and study close-out in compliance with US FDA regulatory requirements, demonstrating ability to work collaboratively with clinical research managers, administrators, PIs, and various teams, including regulatory affairs, budget, and contracts.-Proficient in coordinating program site committee meetings, submitting protocol regulatory documents to the Protocol Review & Monitoring Committee and the Institutional Review Board while tracking regulatory approvals and liaising between sponsor/collaborator, study team, and the Office of Clinical Trial Activation team.-Experienced in assessing and processing protocol amendments, maintaining up-to-date regulatory binders, updating clinicaltrials.gov regularly, and ensuring protocol progression through the activation pipeline.-Strong communication skills include proactively tracking and communicating approvals, responding to stipulations, and scheduling and conducting site initiation visits with PI, CRC, pharmacy, research RN, and sponsor, with attention to detail and ensuring accuracy and completion of various tasks.

San Francisco, California, Us

-Experienced research coordinator with expertise in coordinating, implementing, and managing multiple Phase 1 clinical trials, including subject recruitment, screening, and enrollment.-Competent in data collection, review, and management, including conducting reviews of medical charts and electronic records, collecting data during subject visits, and entering data into databases in a timely manner.-Strong knowledge of regulatory compliance, including ensuring studies are carried out according to ICH-Good Clinical Practice and UCSF institutional regulations.-Initiated, managed, and coordinated research protocols for sponsor, investigator, and NCI trials.-Oversaw data collection, entry, and electronic database clean-up to ensure proper reporting and compiled monthly Data Reports for the department.-Collaborated with a diverse range of healthcare professionals, patients, and pharmaceutical sponsors to maximize patient care.-Assisted in training, onboarding, and mentoring new staff with ongoing and new research clinical protocols, internal policies, and SOPs.

San Francisco, California, Us

-Coordinated patient appointments, insurance verifications, authorizations, and infusion/chemotherapy schedules, contributing to efficient and accurate patient care delivery.-Generated daily Census reports for Charge Nurses and upper management, demonstrating strong analytical and reporting skills.-Managed patient care in the Adult Infusion Center and improved patient satisfaction ratings while stay within compliance with internal policies and processes.-Represented the administrative team and provided exceptional customer service to support practice operations.-Prioritized and problem-solved complex transactions to optimize daily activities.-Facilitated information flow between medical staff, hospital staff, and departments to maximize unit efficiencies.-Demonstrated flexibility and self-reliance in dealing with changing priorities and synthesized knowledge of practice operations.

Berkeley, Ca, Us

-Spearheaded the coordination and tracking of philanthropy events for Cal Greeks sororities and fraternities at UC Berkeley, resulting in increased participation and impact.-Developed and facilitated engaging training sessions for on-site students, equipping them with the skills and knowledge needed to host successful service events.-Collected and analyzed feedback from fraternities and sororities on service events, implementing improvements and ensuring continued success.-Executed a variety of impactful community service events for Cal Greeks at UC Berkeley, achieving high levels of participation and community impact such as Trick-Or-Greek.-Fostered strong relationships and collaboration with Inter-fraternity, National Panhellenic, Panhellenic, and Multicultural Greek Councils to organize monthly service events that benefitted the campus community and beyond.

Integrative Biology, Human Biology And Health Services

Bachelor Of Arts - Ba, South And Southeast Asian Studies

Education record