Phumza Booi

Phumza Booi Email and Phone Number

Media Production Coordinator @ Amafu Technologies
Randburg, GP, ZA
Phumza Booi's Location
Randburg, Gauteng, South Africa, South Africa
Phumza Booi's Contact Details

Phumza Booi personal email

About Phumza Booi

I am a dedicated and self-driven individual who has accomplished client liaison professional with 5+ years driving customer satisfaction and revenue growth through attentive account management. Skilled in client onboarding, issue resolution, and proactive communication. Leverages emotional intelligence to build trust and long-term partnerships.At Careers24 I acted as primary liaison between 50+ clients and the company, providing solutions and ensuring smooth transitions. Achieved 80%+ client retention by monitoring accounts, addressing concerns, and optimizing services. Successfully transitioned to residential real estate, utilizing sales expertise to guide buyers and sellers through over 2 million in transactions.I am passionate about leveraging my communication abilities to deliver outstanding customer experiences. Looking to join an organization outside of real estate that values client-centric service. My objective is always to over-achieve at anything I set out to do.Ready for a new and exciting career adventure or just looking to network and share knowledge and experiences? Pop me a connection request and let's engage!

Phumza Booi's Current Company Details
Amafu Technologies

Amafu Technologies

View
Media Production Coordinator
Randburg, GP, ZA
Phumza Booi Work Experience Details
  • Amafu Technologies
    Media Production Coordinator
    Amafu Technologies
    Randburg, Gp, Za
  • Amafu Technologies
    Media Production Coordinator
    Amafu Technologies Oct 2023 - Present
    Ferndale, Randburg
    • Coordinating media production such as script preparation, time coding, QC episodes (proofreading), and media deliveries for a seamless dubbing process.• Work closely with producers, directors, and other team members to develop and execute project plans.• Completing and compiling all necessary paperwork for accreditation applications.• Schedule and prepare talents, directors, and engineers for casting sessions.• Build a Talent pool of voice-over artists… Show more • Coordinating media production such as script preparation, time coding, QC episodes (proofreading), and media deliveries for a seamless dubbing process.• Work closely with producers, directors, and other team members to develop and execute project plans.• Completing and compiling all necessary paperwork for accreditation applications.• Schedule and prepare talents, directors, and engineers for casting sessions.• Build a Talent pool of voice-over artists, Translators, and time coders for various languages.• Ensure seamless communication and collaboration between various teams involved in the dubbing process.• Managing and outsourcing freelancers. Show less
  • Evolving Management Solutions
    Accounts Office Administrator
    Evolving Management Solutions Sep 2022 - Mar 2023
    Northcliff Gauteng
    Accounts Office Administrator for a distributor of IP-based intercoms and speakers, cards, readers, biometrics, and parking guidance solutions.• Processing sales orders, tax invoices, purchase orders, goods received notes, etc. utilizing pastel • accounting. • Tracking of orders placed and updating clients on the availability and status of their orders. • Follow up on payments. • Respond to customer queries timeously.
  • Media24 - Careers24
    Client Liaison Officer
    Media24 - Careers24 Mar 2017 - Nov 2019
    Gauteng
    • Administered user changes on the recruiting platform• Identified and implemented solutions to resolve any issues that resulted in a dissatisfied customer• Ensured customers are kept fully informed of any new developments/progress• Handled quality control on all advertising products • Notified the Technical Manager of any concerns noted on any of the adverts• Loaded trials, renewal contracts, and new contracts into the Careers24 Admin site• Ensured that all new accounts… Show more • Administered user changes on the recruiting platform• Identified and implemented solutions to resolve any issues that resulted in a dissatisfied customer• Ensured customers are kept fully informed of any new developments/progress• Handled quality control on all advertising products • Notified the Technical Manager of any concerns noted on any of the adverts• Loaded trials, renewal contracts, and new contracts into the Careers24 Admin site• Ensured that all new accounts are active• Conducted weekly follow-up calls and reports• Administered online chat using Zendesk support.• Provided clients with online training on-site• Generated sales opportunities and delegated leads to sales consultants• Logged calls for Key Account Manager on Salesforce Show less
  • Media24 - Careers24
    Customer Care Agent
    Media24 - Careers24 Mar 2015 - Feb 2017
    City Of Johannesburg, Gauteng, South Africa
    • Offered assistance to customers to ensure they find the right product/service.• Responded to customer queries in a timely and effective manner, via phone, email.• Recorded details of the customer on SalesForce and the actions taken.• Investigated and solve customer problems.• Ensured customer satisfaction by handling day-to-day affairs.
  • Media24 - Careers24
    Sales Support Coordinator
    Media24 - Careers24 Jan 2012 - Feb 2015
    Paulshof - Gauteng
    • Handling/attending to customer care queries either telephonically or via emails.• Assisting clients with payments (updating payments and requesting tax invoices; refunds, etc from finance) and with the portal.• Loading/activating new contracts accordingly and creating logins for additional users.• Directing leads to the sales consultants.• Assisting clients with the renewal of contracts. Assisting with jobs search site queries.
  • 24.Com
    Data Capturer (Careers24)
    24.Com Apr 2007 - Dec 2011
    • Loading client job specs on the site.• Sorting jobs and sending them to translators• Keeping stats of how many jobs we receive from publications and sending them to the Line Manager.• Assisting career seekers on how to load their profiles on the website

Phumza Booi Skills

Customer Service Crm Microsoft Office Account Management Online Marketing Sales Online Advertising Customer Relationship Management Advertising Business Development Marketing Strategy Management Marketing Product Knowledge Customer Satisfaction Customer Service Management Time Management Salesforce.com Client Liaison Sales Operations Data Entry

Frequently Asked Questions about Phumza Booi

What company does Phumza Booi work for?

Phumza Booi works for Amafu Technologies

What is Phumza Booi's role at the current company?

Phumza Booi's current role is Media Production Coordinator.

What is Phumza Booi's email address?

Phumza Booi's email address is pu****@****ail.com

What are some of Phumza Booi's interests?

Phumza Booi has interest in Children, Civil Rights And Social Action, Education, Poverty Alleviation, Health.

What skills is Phumza Booi known for?

Phumza Booi has skills like Customer Service, Crm, Microsoft Office, Account Management, Online Marketing, Sales, Online Advertising, Customer Relationship Management, Advertising, Business Development, Marketing Strategy, Management.

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