Phung Hang Email & Phone Number

Hanoi, Hanoi, Vietnam

Hanoi

• Contact and develop standard service accounts, using the Sales Goals and Activity Plan (SGAP) as the starting point,
• Focus on standard selling of services using the tools in GSP
• Plan and make sales calls by visits, phone calls and direct mail, to both new prospects and existing customers
• Document and distribute internally relevant customer information
• Broad customer contact, handling customer inquiries and customer problems
• Working according to GSP tools

Hanoi

• Manage a favorable commercial relationship with the assigned account(s) that will promote customer satisfaction and loyalty, business growth and profitability
• Ensure that all accounts are managed and developed in line with the established corporate / regional strategies and all key performance indicators stipulated in the contract are being fulfilled
• Responsible for a smooth business implementation and handover to Operations and ongoing monitoring of contract compliance
• Conduct regular (minimum quarterly) business reviews with Outdoor Sales, analyze and indentify business opportunities, potential risks and make the appropriate recommendations to the management
• Propose improvement measures and drive continues improvement processes for the account
• Maintain existing customer tariffs, administrate necessary activities including rate increases.

Hanoi

Work as dedicated customer service for key account ABB and Japanese accounts1. With Outbound shipment:- Send sailing schedule to customers.- Check updated rates with/ on carriers/ pricing systems- Contact with customers' export staff to take export plan weekly or monthly ( depend on each customer).- Send booking e-mail with their special request to.

Hanoi

1. With Outbound shipment:- Send sailing schedule to customers.- Check updated rates with/ on carriers/ pricing systems- Contact with customers' export staff to take export plan weekly or monthly ( depend on each customer).- Send booking e-mail with their special request to Operation after received booking request from customer.- Transfer documentation.

Hanoi

1. With Outbound shipment:- Send sailing schedule to customers.- Check updated rates with/ on carriers/ pricing systems- Contact with customers' export staff to take export plan weekly or monthly ( depend on each customer).- Send booking e-mail with their special request to Operation after received booking request from customer.- Transfer documentation.

Hanoi

Working at human resource sector including:- Recruitment- Employee’s time management- Manager assistant- Interpreting in meetings for managersOffice stationery management- Translating document related to Japanese jobs. Labor registering for Japanese guy.- Translating, interpreting architecture, IT, mechanic documents.- Teaching Japanese for staffs.