Transferred to IBM as a result of AT&T outsourcing and assigned to continue supporting AT&T mainframe Automation utilizing Tivoli Netview, NMC-Netview Management Console and SA/IOM-Tivoli System Automation for Integrated Operations Management in almost 140 z/OS system images of 3 separate business enterprises. Designed and converted over 1000 REXX exec programs from OPS/MVS to Tivoli Netview as part of the standardization project, debugged and implemented the common code which uses the same alerting/trouble-ticketing architecture across all 3 enterprises.Ensured consistent operation of home grown REXX control routines as Automation and Operating System software evolved.Designed and implemented controls that reduced human error and streamlined the change control process for Automation related maintenance utilizing NDM file distribution and batch automation Control-M, ESPM and CA/7.As primary Automation contact for Disaster Recovery, responsibilities included validating the availability and usability of Automation and assisting with IOM console issues or any Automation problems.

Served as a senior System Software Engineer for 6 years covering over 30 accounts in Northern California providing software support. Additional responsibilities also included providing technical support for pre-sale and post-sale for Amdahl's account managers.Benchmarked CICS and MVS for a major Amdahl Federal Government Account resulted in a large upgrade of the DASD farm and CPU.Installed and implemented various program products on mainframe systems. Performed certification and validation for various software, DASD and mainframe.Conducted various training sessions for customers.Performed various software contracts in California and Texas: 02/1997 – 09/2001 - USPS-Postal Service in San Mateo, CA.Provided CICS Systems Programming support. Customized CICS to interface with DB/2, VSAM, MQ/Series, IBM Sockets interface IBI-EDA TP Gateway and CICSPLEX to support many critical USPS applications such as Delivery Confirmation System, Money Order Mover System, and Point of Sale System.07/1994 – 02/1997- AAFES-Army Airforce Exchange Services in Dallas, TX.: Provided Systems Programming and CICS support. Installed and customized NDM-Netview Distribution Manager for both MVS and OS/2 to provide software and microcode distribution for AAFES Headquarter.- DSC-Digital Switch Corporation in Plano, TX.: Provided Systems support one week per month with on-call duty 24X7.06/1993Huntington Memorial Hospital in Pasadena, CA.: Provided CICS installation, and customization of the hospital’s program products.