Phung Quan
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Phung Quan Email & Phone Number

Manager - Member Resolution (secondment) at AustralianSuper
Location: Melbourne, Victoria, Australia 6 work roles 1 school
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Current company
AustralianSuper
Role
Manager - Member Resolution (secondment)
Location
Melbourne, Victoria, Australia
Company size
2294 employees

Who is Phung Quan? Overview

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Quick answer

Phung Quan is listed as Manager - Member Resolution (secondment) at AustralianSuper, a with 2294 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Phung Quan.

Phung Quan previously worked as Senior Analyst at Australiansuper and Disputes Resolution Officer at Australiansuper. Phung Quan studied at Killester College.

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Email format at AustralianSuper

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AustralianSuper

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Profile bio

About Phung Quan

Phung Quan is a Manager - Member Resolution (secondment) at AustralianSuper.

Current workplace

Phung Quan's current company

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AustralianSuper
Australiansuper
Manager - Member Resolution (secondment)
Melbourne, VIC, AU
Website
australiansuper.com
Employees
2294
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6 roles

Phung Quan work experience

A career timeline built from the work history available for this profile.

Manager - Member Resolution (Secondment)

Australiansuper

Melbourne, Vic, Au

Disputes Resolution Officer

Australiansuper

Melbourne, Victoria, Australia

Management of external insurance complaints for AustralianSuper. Liaised with ombudsman AFCA, our administrator and the members to resolve issues regarding insurance claims or insurance related matters with the Fund.

Feb 2022 - Aug 2023

Claims Team Manager

Link Group (Lnk)

Melbourne, Victoria, Australia

Insurance and Claims - SuperannuationResponsible for 10-15 Case Mangers and Seniors. Managing staff in meeting their KPIs to ensure business and client goals are met. Reporting on portfolios, duration management and quality. Having conversations with staff and setting expectations and target. Reporting to the Operations Manager on progress of overall claims book.

Sep 2018 - Jan 2022

Senior Claims Lead

Link Group (Lnk)

Melbourne, Victoria, Australia

Insurance and Claims - SuperannuationResponsible for coaching, training case managers and quality checking. Implementing Continuous Improvement and rolling out new processes to improve claims management. Taking escalations and problem solving complex superannuation death claims.

Jul 2015 - Sep 2018

Case Manager

Superpartners

Insurance and Claims - SuperannuationResponsible for 100-120 death claims portfolio. Ensuring accurate claims staking while maintaining efficient duration management of claims.

Aug 2013 - Jul 2015
Team & coworkers

Colleagues at AustralianSuper

Other employees you can reach at australiansuper.com. View company contacts for 2294 employees →

PR Paul Rose Paul Rose Colleague at AustraliansuperMelbourne, Victoria, Australia View → MW Matthew Watson Matthew Watson Colleague at AustraliansuperMelbourne, Victoria, Australia View → GP Govindaraju P Raj Govindaraju P Raj Colleague at AustraliansuperRamanathapuram, Tamil Nadu, India View → AA Amna Ali Amna Ali Colleague at AustraliansuperNew York, United States View → BF Brad Foster Brad Foster Colleague at AustraliansuperGreater Perth Area, Australia View → AM Alexis Myers Alexis Myers Colleague at AustraliansuperPotters Bar, England, United Kingdom View → AN Alan Nunhuck Alan Nunhuck Colleague at AustraliansuperUnited Kingdom View → MB Manika Bhardwaj Manika Bhardwaj Colleague at AustraliansuperPerth, Western Australia, Australia View → KF Kay Fox Kay Fox Colleague at AustraliansuperAustralia View → CH Chad Hewish Chad Hewish Colleague at AustraliansuperMelbourne, Victoria, Australia View →
1 education record

Phung Quan education

FAQ

Frequently asked questions about Phung Quan

Quick answers generated from the profile data available on this page.

What company does Phung Quan work for?

Phung Quan works for AustralianSuper.

What is Phung Quan's role at AustralianSuper?

Phung Quan is listed as Manager - Member Resolution (secondment) at AustralianSuper.

Where is Phung Quan based?

Phung Quan is based in Melbourne, Victoria, Australia while working with AustralianSuper.

What companies has Phung Quan worked for?

Phung Quan has worked for Australiansuper, Link Group (Lnk), and Superpartners.

Who are Phung Quan's colleagues at AustralianSuper?

Phung Quan's colleagues at AustralianSuper include Paul Rose, Matthew Watson, Govindaraju P Raj, Amna Ali, and Brad Foster.

How can I contact Phung Quan?

You can use AeroLeads to view verified contact signals for Phung Quan at AustralianSuper, including work email, phone, and LinkedIn data when available.

What schools did Phung Quan attend?

Phung Quan studied at Killester College.

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