• Managed partnerships with 5 talent labels while providing expert guidance on distribution, pitching, and marketing tools• Reviewed and approved up to 100 audio products daily through The Orchard’s distribution system to ensure accurate metadata input per DSP guideline• Assisted MCN partners with YouTube services and ensured video content-related matters were solved immediately• Successfully pitched and promoted artists to Spotify’s playlists, out-of-home campaigns, and playlist covers while maintaining collaborative relationships with DSPs

• Approached, negotiated, and developed long-term partnerships with over 70 new and rising artists• Distributed more than 20 releases per month on local and global DSPs • Successfully pitched and promoted tracks to Spotify editorial playlists such as tapioca, mood., New Music Friday in 9 Asian territories, and Fresh Finds Vietnam through a deep understanding of platform algorithms and detailed marketing plans• Coordinated hospitality and backstage services for 4 international artists at GENfest – a two-day music festival with over 35,000 audiences in Ho Chi Minh City• Hosted with guest stars and led the content team for the MỞMIND UNITOUR project – a content and engagement platform aiming to share music business insights and opportunities, in participation of 6 universities and over 1000 students in Hanoi and Ho Chi Minh City

• Conducted and analyzed market research on the target audience and more than 20 potential competitors, both domestically and internationally, to develop products and improve the effectiveness of promotion campaigns • Developed social media and website content, brainstormed concepts, and build storyboards for promotion videos to expand the company’s digital footprint using Meta Business Suite• Communicated with third-party international vendors and marketing partners to ensure successful collaborations

• Reviewed and implemented the company’s marketing and social media strategy to enhance social media engagement• Directed, filmed, and edited promotional videos and visual content to post on Facebook, Instagram, and TikTok using Adobe Premiere Pro

• Performed data aggregation and reached out to over 700 artists per week from Chicago, Denver, Nashville, and Portland to distribute children’s stories and invite songwriters to compose for the children in need• Collected over 150 emails from non-profit organizations per week to initiate collaborations and build external partnerships with SMAS

• Identify potential business opportunities and proactively build more than 50 partnerships with art clubs in Hanoi• Gain deep understanding of arts education industry and the needs of customers to improve products’ quality• Build a comprehensive Sales Kit including description of products, tele sales demonstrations and techniques• Maintain a database of 200 existing and prospective students using Customer Relationship Management (CRM)

• Researched customer behavior and develop marketing database analysis for the center that boost 50% course enrollments in 3 months• Produced daily social media contents and managed online advertisement campaigns that implement brand identity • Brainstormed ideas, planned event agenda, managed human resources and organized 3 monthly music events with the participation of 60 audiences each event

• Worked one-on-one with students to assist them with homework and class materials• Constructed academic study guides and provided students with instructions on Economics assignments

• Directly responsible for providing guidance and assistance to 20 residents• Received professional 2-week training on crisis intervention, conflict mediation, and emergency responses• Facilitate recurring community-building programs that aim to strengthen residents’ social, educational, community, and personal development • Act as a role model through personal example and indirect leadership

• Check library materials in and out through Voyager, making sure materials are in good condition• Arrange, shelves and shelf-read library books using Library of Congress call numbers• Respond to telephone and in-person inquiries regarding services, referring students and professors to appropriate sources of help with a friendly manner

• Consulted and assisted clients with internal control issues and documents requests • Received professional training in auditing procedures and working paper process using V look-up and Pivot Table in Excel• Directly participated in various auditing jobs in Hanoi and other provinces, worked in teams with staffs and senior-level staffs