Phuong Lam Email & Phone Number

San Jose, California, United States

San Jose, California

Toronto, Canada Area

Downtown, Toronto

• Performed various Business Cycle Controls (BCC) and IT general controls (ITGC) audits (such as SOX, SOC 1 and SOC 2 audit) as an external auditor and internal auditor in a team of more than five (5) employees.
• Attended interviews with control owners to identify current controls and compliance gaps.
• Understood client needs, and abled to suggest feasible solutions using advanced technology to resolve segregation of duties gaps identified
• As a result, deficiencies and compliance gaps are identified at early stages of testing, allowing clients time to mitigate the risks exposed
• Supervised multiple resources at once, guided them through the Deloitte guidelines and mentored them through their career
• Managed budgets to actuals for several engagements simultaneously, and ensured costs are reduced where applicable

• Tutored students with English, Math and general homework help from Kindergarten to Grade 10, improved students’ study habits and grades by 17%
• Involved parents with the student’s learning progress, as well as assist them to understand different solutions available to better enhance their children learning capabilities

Schulich School Of Busienss

• Assisted with the transitioning of files, from physical copies to e-files, resulting in a more robust database of information
• Researched individual and corporate prospect using various sources like LinkedIn, Sedar.ca, led to more than 50 prospect’s information being sourced in the database
• Responsible for the handling of high profile data; able to maintain confidentiality and demonstrate dependability
• Acquired skills to utilize our alumni database system, and able to accurately updating prospect’s information**Result: the department was able to reach out and build a strong relationship with our prospects

Entrepreneurship Project - Students helping students.One click to success. A web-based design to aid students advancing to post secondary institution more efficiency and smoother transition to another chapter in their life as we provides resources and create personal connections with the students. Even though we did not take off with the idea, the lessons.

• Managed daily administrative tasks and support a team of over 50 employees, received open invitation to return
• Delivered a more efficient scanning system which increased productivity from a week to three days**(Part-time basis)

Working On Bachelor'S Degree, Accounting

Activities and Societies: BeCrafted Charity Club

High School Diploma, Business/Commerce, General

Activities and Societies: Student Leadership Council, Reading Club, Chess Club, Breakfast Club, Co-founder of the Multicultural Day, Anime.