Thao Phan Email & Phone Number

Redmond, Washington, US

• Working in the Copilot for Security team in Artificial Intelligence (AI)

Redmond, Washington, US

• Guide 7 low income, fellow first-generation students hosting monthly check-ins to explain financial aid matters, provide emotional support, and inform students of UF academic resources for a successful college transition

Mountain View, CA, US

Raleigh, NC, US

• Presented a phone number porting process with a UX prototype to over 70 employees to propose a more efficient workflow
• Managed 5 customer discovery meetings with top revenue generators to receive feedback on a new number porting process
• Wrote a product requirements document by assessing revenue data, user clicks on Pendo, and customer feedback

Gainesville, Florida, US

• Analyze survey data to discover the correlation between TikTok and its effect on college students' mental health and product consumer behavior

Gainesville, FL, US

• Co-instructing the Introduction to Business course (GEB2015) that focuses on enhancing personal and professional development for freshmen.
• Presented to classes of 30 freshman each semester, biweekly while balancing personal schoolwork
• Conducted meetings to speak with all students individually to support students on transitioning to college during a pandemic

Gainesville, FL, US

• Mentor an international student by informing them of UF academic resources, answering questions, and giving advice on how to get involved with the Heavener School of Business to ease their transition into a new community

Gainesville, FL, US

Gainesville, Florida, US

• Provided suggestions to improve the recruitment and training processes of board members for GRACE Grows, a non-profit with a mission to combat homelessness
• Designed a Marketing Kit for GRACE Grows to create more accessible content to potential employees
• Created email templates for GRACE Grows’ recruitment processes to establish effective communication among employees and volunteers

Gainesville, Florida, US

• Presented biweekly meetings to teach 20 members on trending tech topics like "Product vs. Project Management" and "How to Champion the Hackathon"
• Developed a Tableau workshop to help underclassmen learn basic data visualization skills

Philadelphia, PA, US

Miami, FL, US

• Led a project with 3 other interns on creating content for readers to learn ways to promote diversity and support Black-owned businesses while social distancing
• Wrote blogs with WordPress on trending topics like international business and SEO optimization to create traffic for the company website and generate leads

Orlando, Florida, US

• Led as Team Captain for “The Friendship Walk” to raise money for the national fundraiser that supports students with intellectual and developmental disabilities
• Pair up with a student with intellectual and developmental disabilities to accompany them in lunches and help with school work and activities weekly
• Managed funds within the club for bus transportation during field trips, club t-shirt orders, and decorations
• Raised an average of $1200 annually by organizing fundraisers and communicating with local sponsors to set them up

Computer Science Minor, Computer Engineering

Bachelor'S Degree, Information Systems

Bachelor Of Science In Information Systems - (Bsba-Ist), Information Systems