Phuong Do Email & Phone Number

We deliver 5-star online cohort-based courses for Vietnamese young adults. Everything we do at MỞ carries the mission of creating spaces where we can learn and grow together.- Manage the end-to-end product development lifecycle for our courses.- Lead a cross-functional team of designers, marketers, community builders, and instructors.- Implement operational efficiencies, reducing costs and increasing profit margins.I thrive upon managing different projects, juggling a variety of tasks, and creating systems that are easy for people to do their tasks and work with one another. I love zooming out to see the big picture and paying attention to details.

- Collaborated with subject matter experts to create engaging online learning modules, resulting in a 20% increase in user engagement.- Implemented user testing and gathered feedback from learners, resulting in a 10% improvement in course completion rates.- Conducted market research and identified key customer pain points, leading to the development of targeted online courses that resulted in a 15% increase in customer satisfaction.

Vietnam

- Led comprehensive market research to identify key trends and opportunities in the entrepreneurship and innovation space, resulting in the development of tailored corporate training programs that increased client satisfaction by 45%.- Implemented a data-driven approach to measure the effectiveness of training programs, collecting feedback from participants and analyzing performance metrics, leading to continuous improvement efforts that resulted in a 20% increase in program completion rates.

- Led Minerva’s Career Exploration program for first-year students, connecting Minerva students with professionals all over the world across various job functions through asynchronous and synchronous activities - Designed various Career Exploration events between Minerva students and professionals across various job functions all across the world

Vietnam

Worked with the country manager of Glints in Vietnam to design, experiment and test Glints' recruitment solution in Vietnam's market.Validate the freelance recruiter marketplace model in Vietnam - Build Freelancer Recruiter Network - Liaise with Clients- Liaise with Freelance Recruiters- Facilitate recruitment process

San Francisco Bay Area

BetterBrave is a nonprofit organization combating workplace sexual harassment, discrimination and retaliation.- Developed a podcast series for BetterBrave’s engaging nationwide road trip around the US in order to raise awareness about sexual harassment in the workplace. - Created BetterBrave's Community Platform Resources by Industry.

Bachelor'S Degree, Business Administration

Minerva Schools at KGI is a selective multidimensional undergraduate education program (2% acceptance rate) that challenges students.

Associate Of Arts - Aa, Business

Activities and Societies: Actively take part in students' engagement on campus President's List 2017-2018