Phuong Phan Email & Phone Number

Ho Chi Minh City, Vietnam

* Coordinate, guide, support, and control the work of team members to ensure the new request, new functions of AX, POS are completed and go live* Provide solutions and initiatives to support activities of departments, projects, and improve AX* Working with team to ensure SSC/warehouse/store user's issue can be resolved within 2 days, set up master data can be supported within timeline

* Support team members resolve problems* Get requirements, develop new solutions for operation departments, store,warehouse* Support users fix issues, do training for new users , new customizations

Vietnam

● Support all users in using AX, guide new users, solve issues in using AX.● Apply new functions .● Get new requirements from other departments, analyst and design solutions.● Working with technical to do customization.● Testing customization.● Preparing training material and train users using customization.

Vietnam

● Support all users in using AX, guide new users, solve issue in using AX● Apply new functions ● Design reports for managers by AX, BI, Pivot table● Get requirement from users and analyst and design solution and working with technical outsource and testing customizations, train users using customizations

Ho Chi Minh

● Research AX , get AX certificated● Work with IT to customize programs● Test customizations● Hold workshop● Writing documents related to project phases FDD,FRD,Fit&Gap,SDD,training● Support customers to using AX ● Introduce AX functions to customers, get their requirements, analyst and design solutions● Maintainance support for Shindengen Vietnam2009, Shindengen Thailand2012, Yokohama Rubber Indonesia2012, HondaVietnam2009● Take part in Implement project for Shindengen Vietnam2012, Yokohama Rubber Indonesia 2012

Ho Chi Minh

● Pre- sales support activities: investigate information, demo, set up demo environment, presentation materials● Scheduling Project Timeline and resources● Introduce ERP solution to customer in exhibition● Training other staffs and assigns tasks for them● Maintain project for Tabuchi Electric VN

Ho Chi Minh

● Research on ERP softwares: Accpac Sage, QAD.● Get requirements from customers, do GAP analysis and make solutions.● Present solutions, negotiate with customers and persuade them to follow solutions.● Work with IT to customize program.● Test software● Write Training document and user guide for Customers.● Do Training End-Users.● Support Customers.● Conduct ERP application for 5 companies: Allied Technologies Saigons , City View, Harada Vietnam,Thai Corp, Toyo Ink Viet Nam, and also support for Fujikura Fiber Optics Vietnam