Phuthuma Thole Email & Phone Number

• Providing basic logistical and administrative support to the department.Assisting Informal traders and public with registration on City Portal (e-Services) Identifying traders who are not complying with the conditions.
• conducting site inspections ensuring that traders are complying with rules and regulations of their trading permits. Show less

Serviving Calls For International Airline (Qantas)Handling Incoming Calls Managing & Creating Flight reservations and travel arragementsMaking Amendaments on exsting bookings Reissue and Revalidating Flight tickets Ensuring that passenger receive itinerary informationAssisting with coaching of the newly hired staff members Processing payments of new.

Cape Town, Western Cape, South Africa

UK Utilities Campaign Performing Outbound & Inbound calls for customers with oustanding debtContact and track debtors, encouraging timely repaymentHandle customer questions, complaints, and inquiriesCreate and implement debt collection courses of actionNegotiate specific payment plan arrangements with debtorsInvestigate discrepancies to resolve outstanding.

Cape Town, Western Cape, South Africa

BPO servicing Comair. (British Airwaya & Kulula) Contact Centre Agent handling flight reservations, duties includedManaging Flight booking and travel arragements Assisting with Flights booking which included Car rentals, Accomodation & Flights Providing flight options, checking availability, confirming booking and processing paymentsMaking amendaments on.

South Africa

Check-In Agent Handling International Flights ( Lufthansa, Eldweiss,Austrain Airlines)Responsible for Checking In passengers, tagging luggage,issing boarding passes, checking luggage and ensuring compliance with security and airline policies. addressing any special requests for inqueries Providing assistance at Lufthansa service desk, including upselling.

Advanced Diploma Tourism Management, Business Faculty

Diploma Tourism Management, Business Faculty