Shrawan Phuyal Email & Phone Number

California, United States

• Developing and implementing QA processes
• Oversees the quality control teams, assigning tasks, monitoring their performance, and ensuring they follow established processes.
• Conducting quality audits
• Collaborates with clients and other project members to understand their expectations and communicate quality-related matters.
• Ensuring customer satisfaction.

Texas, United States

• Shepherded project delivery excellence, ensuring on-time, on-budget completion, and exceeding client expectations through innovative solutions and a commitment to quality.
• Cultivated a high-performing team environment centered on professional growth, knowledge sharing, and mutual support, fostering a culture of continuous learning and development.
• Championed open communication and collaboration, prioritizing a transparent and inclusive work atmosphere that values well-being.
• Empowered and mentored team members, providing opportunities to enhance their skills and expertise, to deliver exceptional value to clients.
• Contributed to strategic business growth by spearheading the expansion of the team size and attracting top talent.
• Implemented and improved processes to optimize project delivery, ensuring efficiency and effectiveness.

Kathmandu

• Responsible for project ownership and delivery from initiation to handover and project closure.
• Project delivery within budget, scope, quality and defined timeline.
• Project planning and resource allocation across multiple teams.
• Risk & issues identification and management throughout the project.
• Lead and participate in project teams to implement project deliverables/targets/milestones.
• Management of change throughout the project delivery.

Kathmandu

• Maintaining the quality of the system as per the specification and business requirements.
• Defect prevention and formal methods for other defect prevention technique.
• Defect Reduction
• Direct fault detection and removal without executing the project scenario.
• Testing the project for Failure observation and bug removal.
• Risk identification

Wokingham, England, United Kingdom

• Maintaining positive relationships with customers.
• Identifying customer needs and overseeing service delivery within the business context.
• Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Managing finances and budgets.
• Determining ways to reduce costs without sacrificing customer satisfaction.
• Assessing customer feedback and using your creativity to establish, improve, and refine services.