Phway Phway Email & Phone Number

Bondi, New South Wales, Australia

Sydney, New South Wales, Australia

• Client facing consultation for repairs and alterations and maintenance. • Handle customer objections and complaints.• Used consultative sales approach to understand clients’ needs and recommended relevant offerings.• After Sale Services administration and record keeping• Provide monthly after sales analyzing reports to national management team• Ensure all clients enquires via phone, post and email are responded to in a timely manner• Organise internal/ external… Show more • Client facing consultation for repairs and alterations and maintenance. • Handle customer objections and complaints.• Used consultative sales approach to understand clients’ needs and recommended relevant offerings.• After Sale Services administration and record keeping• Provide monthly after sales analyzing reports to national management team• Ensure all clients enquires via phone, post and email are responded to in a timely manner• Organise internal/ external shipments with timely manner.• Check daily shipments with meticulous attention to details.• Assist clients with merchandising valuation and insurance quotations.• Work in a fast paced work environment successfully in average of 1000 jobs taken in a month.• Client services offerings including phone/online orders and returns. Show less

Daily use of Confidential.cc platform, Store To Door, Infinity AU/NZ, Shippit, Kount System, BPoint, Payment Express, MaintenanceCustomer live chat and salesOrders management and supportMaintain and monitor customer relations using CRM programmeAcknowledged customer issues and resolved their problems quickly and efficientlyEffectively communicated with other employees and upper management to ensure complete care of customers

South Australia, Australia

• In store customer support and sales• Visual merchandising• Staff management, recruitment and training• Head office reporting, accounting and planning

Adelaide, Australia