• Leading and training team members while developing processes to improve future products and services.• Responsible for maintaining and growing individual sales of $250k annually while assisting the company’s overall sales of $1 million. • Ability to multitask between various service responsibilities.• Consistently recognized by management for high quality service due to positive feedback from satisfied customers.

• Recruited a diverse student inquiry population nationwide and used a high level of account management skills to maintain them. • High level account management.• Trained and directed new teammates. • Sales averaged $65k. • Motivated others and openly expressed new ideas. Communicated clearly and concisely with other departments.

• Defined the needs and wants of customers and took charge maintaining and establishing client relationships. • Coordinated tasks and managed the daily activities of the office. • Identified problems and developed strategies to fix them. • Improved sales processes and generated new clients. • Consistent with meeting deadlines and coordinating multiple client projects from beginning to completion. • Supervised the teams multiple vendors, purchase orders, and client databases effectively.

• High level of account management.• Recruited and managed students nationwide and assisted them in completing the process of enrollment. • Recognized by management as Top Performer multiple starts. • Trained new teammates on sales process. • Consistently met and exceeded goals.

Leader in guest services which included greeting and listening to customers’ requests, supporting fellow employees, and completing assigned task. Developed short term sales and promotions goals by determining needs of the business. Ability to multitask between various service responsibilities. Trained new employees and enforced policies. Consistently recognized by management for high quality service due to positive feedback from satisfied customers.