Phyllis Bradshaw Email & Phone Number

United States

DFW Airport

• Account Executive / Scheduler for Challenger 604/605 Pilot TrainingApril 2016 - Present
• Responsible for maintaining proactive, positive relationships with customers
• Initial booking and proactive re-booking of customers into scheduled pilot training events so as to meet budgeted financial revenue targets of $1-2 million yearly
• Create and maintain schedules for all customers, instructors and resources
• Responsible for registration, scheduling and marketing of pilot training courses to customer requests
• Extensive phone and email contact with customers on a daily basis delivering outstanding customer service

Warranty Administrator of Maintenance and MaterialsFlexjet, LLC August 2011 – Present Research “removal” historical data to identify recoverable charges of maintenance materials in reducing cost of yearly budgetReview and process parts, labor and engine warranty claim forms for accuracy and recoverable costsIdentify and expedite recovery of outstanding or.

Supported Sales by executing demonstration flights and then analyzed and reported feedback and trends Served as critical point of contact for prospective ownersCoordinated all travel for Owner’s aircraft including safety, feasibility issues, contracts, documents, profiles, flight details, catering, ground transportation, trip costs, billing, special.

Handled high volume customer service for airline reservations and itineraries including reserving, changes, billing, refunds, canceling, complaints, rental cars, resolving daily issues, Rapid Reward program, general airline and airport informationWorked efficiently under time constraints while always updating incoming company information and/or.

Provided administrative support to all departments Performed all accounting functions, payroll, vendors, taxes, correspondence, phones, walk-in traffic, advertising, all corporate travel itineraries, reservations, events and sponsorshipsHR representative for all employeesResearched and analyzed reports on vendors, equipment, auctions, and company.

High School

Activities and Societies: Debate Team, Softball, Drama Class, Choir

Education record