Responsible for day-to-day operations of the practiceSchedule meetings and appointments on behalf of physician and practice.Organize the office and order stationery and equipment as needed.Monitor and share responsibility with Medical Director for regulatory compliance.Serve as a liaison between the practice and IT department to assists with resolving IT issues when necessary.Resolve any medical-administrative issues and keep the line of communication open with staff to ensure high employee morale and productive staff.Manage contract and price negotiations with office vendors and service providers.Work with management team to develop and enforce annual budget.Prepare approval for bi-weekly time management and payroll.Recruit, orient, train, and retain medical, clinical and support staff.Oversee and manage of 5-6 employees. Participate with the management team in implementing the vision of the practice and facilitate new policies and update existing policies through quality assurance. Assist with physician credentialing Attend weekly conference calls with billing to review revenue cycle management.Work with RCM vendor to ensure optimal collections and compliance to ensure financial stability of the practice.Assists with marketing of medical practice.

Developed and implemented policies and procedures for financial functions to ensure compliance with acceptable standards. In addition, ensured and /or maintained the integrity of the resident trust accounts as well as provided relevant financial information for the budget to the ED and Administrator.Expedited billing and collection procedures to maximize revenue cash flow. Processing problem accounts and made necessary collections. Analyzed collections on a monthly basis. Accessed level of bad debt reserved, reviewed and recommended write off’s, and reviewed Medicare and Medicaid remittance advices and rebill when necessary as well as established control to assure accuracy and timeliness of month-end close of the financials.Reviewed monthly financial statements and communicated issues/concerns to appropriate facility, regional and corporate staff. Interact with various “Long Term Care “facilities to censure correct crossover of resident’s information as needed.Performed personnel functions including staff performance evaluations, discipline and other matters related to supervision of staff.Overall functions and control within the business office supporting the Administrator and Executive Director

As a Senior Revenue Cycle Advisor, I incorporate and execute quality assurance processes as they pertain to the management of customers, insurance, and medical billing operations. Additionally,I ensure successful client experiences by offering exemplary customer service, providing deep knowledge of performance metrics, and supplying monthly advisement on account updates and revisions. I collaborate with physicians to recommend practice advisement on revenue cycle activities, performances, institutional goals, challenges, organizational structures, and key business drivers. Lastly, I review and analyze customer accounts, identify trends and issues, and recommend solutions regarding company health and stability. A few of my many accomplishments include: • Being recognized as someone who influences clients and overall organization growth, inspires company staff and functioning teams to aim for success, and provides commitment, hard work, and expertise as it pertains to assignments and company goals.• Improving the overall functionality of the department by constructing work-flows for client go-lives, transitioning clients to other teams during reallocations, and accepting new accounts without reservation.• Boosting the company by demonstrating superior skills on training and mentoring new and existing RCAs and RCSs, handling client accounts, discerning problems, creating solutions, and guiding onshore and offshore teams to achieve victory.• Accomplishing practice success by providing exemplary understanding of company performances and offering calm and rationale approaches during meetings and collaborative projects with internal and external teams. • Surpassing benchmark expectations and Practice Performance Metric goals at a net collection ratio of >97%.• Honored as "Miss Congeniality" due to excellent performance, perseverance in spite of difficulties, and humbled nature that affected not only team members but clients and physicians alike.

While working for Dr. Gary Wallach, I had the responsibility of, effectively monitoring business office efficiency and actively worked to deliver high levels of office excellence. That resulted in the coordination of fiscal management efforts, the management of accounts receivable payable and payroll distribution, and the forging of strong vendor relationships that facilitated accounts and marketing enhancements. Lastly, I processed billing and collection for monthly and sequential account invoices, I posted all insurance payments, I ensured timely submission of secondary insurance claims, I minimized delinquent accounts and I coordinated special adjustments. During my tenure, I achieved many accomplishments and a few of them include:• Successfully upgrading billing and collections management systems, facilitating a 20% increase in profit and annual collection annually.• Being recognized for achieving and exceeding monthly and quarterly collection goal of 95%.• Achieving effective development and implementation of innovative data tool integral for reviewing and establishing cash goals.• Being honored for recruiting and training highly diverse and qualified team of seven professionals.• Maintaining a 5-star health grade presented by healthgrades.gov• Singularly being selected to represent Coral Ridge Podiatry at key business meetings including billing partners and key clients.• Delivering new business through shrewd health fair presentations and networking strategies.

As a Business Office Manager, for Pompano Health and Rehabilitation Center, I spearheaded all day-to-day operating functions including recruitment and staff training, providing administrative support and team development, working to enhance internal operations, and driving departmental productivity. In addition to that, I cohesively worked with a management team of five highly skilled personnel to deliver quality improvement and performance evaluations, to perform quality audits and roll out business strategy improvements, and to facilitate new practices and regulatory policies. Lastly, I also advised CEO/Administrator and I coordinated opportunities that mitigated risk to billing department. The following includes a few of my accomplishments:• Being recognized for improving correspondence between health care partners, physicians, hospitals, and patients.• Ensuring compliance with all industry regulations to ensure a 5 star rating from healthgrades.gov.• Successfully streamlining month-end billing process to enhance reconciliation of accounts receivable.• Achieving development and implementation of innovative data evaluation tool that optimized account analysis and billing cycle assessment.