Working the front line of the discovery, onboarding and support process for Centiro's logistic solutions to customers around the globe.

Acted as the first line of contact for Miva’s high-profile strategic partners by building productive, professional relationships to obtain introductions into key prospect accounts. • Built relationships with strategic partners by facilitating outbound client introductions as well as support existing and future business development initiatives• Identified and organized co-marketing opportunities with partners, including but not limited to online events and trade shows• Developed tailored strategies for prospective accounts based on account and industry research• Routinely trained strategic partner contacts on Miva’s value and how to engage prospective clients

Engage with large middle market accounts to grow a multi-million-dollar base by 7% - 15% leveraging technology, engineering, and sustainability solutions that aligns with customer’s goals to improve their bottom line• Consistently met or exceeded sales quotas by 100% - 120%• Recognized among World of Champion winners in 2019• Interface with customer stakeholders to determine customers’ goals, objectives, and business challenges, to evaluate needs, to ensure accurate capture of key business issues, and to formulate solutions in assisting the customer in leveraging UPS’s opportunities. This included:oo Facilitated and lead Executive Whiteboard Strategies oo Conducted onsite research of process flows in key areas of warehouse operations, customer service, accounting• Prepared and presented quantified value propositions to demonstrate UPS’ value-added solutions that align with customers’ business objectives and growth targets. This included:oo Short and long-term cost savings analysis (ROI)oo Potential revenue growth opportunitiesoo Phased implementation plan• Managed projects through full lifecycle, ensuring critical deadlines were achieved. Balanced multiple projects, deployment schedules and resources to meet stakeholder objectives and expectations• Cultivated long-term, positive relationships with customers, becoming a trusted advisor for enhanced customer retention and relationship building• Recognized for exhibiting trustworthiness and respect as a manager that upholds the company’s core valuesUPS - eCommerce Sales Support ManagerUsing strong project management skills oversee implementation model development, deployment plan definition, and implementation phase scheduling of deployed customer solutions in the middle market and enterprise accounts• Facilitated and led on-site customer training and implementation of solutions to ensure usage and adoption