Dedicated, adaptable, and dynamic business development and proposal management professional with extensive experience in multi-channel sales management for million-dollar projects. Proven leadership in support of client acquisition and retention efforts for start-up and large companies. Repeated success in building proposal management operations from the ground up. Talented strategic writer with advanced PowerPoint presentation skills. Expert in Request for Proposal (RFP) process optimization, Subject Matter Expert matrix management, and response submissions, along with the development of client retention proposals, and sales-related presentations. Consistently high win rates.Diversity, Equity, and Inclusion certified. Experienced in establishing DEI program charter, defining program infrastructure, developing climate surveys, creating training programs, establishing Employee Resource Groups (ERGs), Positive Action Teams (PATs), and building a dedicated SharePoint site.Dog Grooming for Everyone book author and Dog Lovers Unite! Facebook group administrator. To learn more about me and how I can contribute to the success of your organization, contact Phyllis Johnson at: phyllisjohnson2025@gmail.com.