Phyllis Koh work email
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Currently the Head of Claims in the Life & Health Insurance Operations, with experience managing operation processes, products implementation, project management, strategic planning and driving digital transformation in process improvement. An accomplished PMP and Black Belt certified Project Manager, implemented wide spectrum of cross functional and strategic organisational projects, focused on process transformation, strategic partnership, business/digital initiatives, cost optimisation and regulatory related deliverables such as CRS. With passion to gain knowledge through continuous learning and unlearning and to build competent teams in every landed space explains her journey of assuming various leadership roles, as Head of Loans Operations, Head of Life and Health New Business, Policy Services And Business Solution/Project management.
Ntuc Income
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Ntuc IncomeSingapore
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Head Of Claims, Life & Health OperationsNtuc Income Dec 2019 - Present
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Vice President, Head, Business SolutionsIncome Oct 2017 - Dec 2019Singapore, SgLeading a team in the Product implementation, ensuring smooth implementation of product launches and enhancements. The team also comprises System support, delivering System related enhancements in support of product launches, new process or enhancing the systems to bring efficiency and optimization to cost and processes. Drive Project management managing projects of various functions, strategic intent - transformational, partnership in an agile approach. -
Vice President, Head Of New Business & Policy Services, Life & Health OperationsIncome Jan 2015 - Dec 2019Singapore, SgLed the Life and Health New Business and policy services operation of over 80 team members, supporting all distributions, with drive to achieve customer centricity and resource optimization outcome.
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Senior Manager, Head & Claims, Group & HealthNtuc Income Jan 2013 - Jan 2015Responsible for the group and individual life and health claims over 2years. Maintained top insurer on the service level standard for our Shield plan in the industry. Experienced in managing claims of Govt regulated products such as DPS, ElderShield, IDAPE.
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ManagerNtuc Income Jan 2008 - Jan 2013Employee Benefit and affinity schemes operations, Strategic & Planning , Project Management, Group & Health Division
Phyllis Koh Skills
Phyllis Koh Education Details
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National University Of SingaporeEconomics
Frequently Asked Questions about Phyllis Koh
What company does Phyllis Koh work for?
Phyllis Koh works for Ntuc Income
What is Phyllis Koh's role at the current company?
Phyllis Koh's current role is Head of Claims, Life & Health Operations at Income.
What is Phyllis Koh's email address?
Phyllis Koh's email address is ph****@****.com.sg
What schools did Phyllis Koh attend?
Phyllis Koh attended National University Of Singapore.
What skills is Phyllis Koh known for?
Phyllis Koh has skills like Insurance, Black Belt Certification, Project Management Pmp, Leadership, Crs, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Office.
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