Phyllis Lyons Email & Phone Number

St. Augustine, FL, US

Jacksonville, Florida, United States

We are a private Dental Office with offices currently in the Jacksonville / Palatka area in Florida. Our goal is to provide top notch customer service to our patients at rates that they can afford. We are looking to open a number of Dental Offices in Florida over the next year or two. Part of my role is setting up the offices - working with contractors on.

Jacksonville, Florida, United States

Managing three departments, overseeing the General Dentistry department, the Orthodontic team, Pediatric team and Endodontic team, Treatment planning for the doctors, ensuring inspections, testing, manuals, signage etc is all up to date. Interviewing, hiring, on-boarding, training and implementing procedures for all departments. Performing staff reviews.

St Augustine, Florida, United States

Managing a team of 14, interviewing and hiring new team members, conducting staff reviews and following through on progressive discipline actions. Monitoring key performance indicators and adjusting focuses on a daily basis to meet these KPI’s together with the budget. Daily responsibilities include pulling and deciphering reports to ensure correct.

Jacksonville, Florida, United States

Presenting complex treatment plans to patients, from teeth in a day to a simple crown applying for and processing creditapplications and payments, scheduling and obtaining Medical Clearances on the patients’ behalf. Following up with patients andbuilding strong relationships with each individual that comes through my door.

Jacksonville, Florida, United States

Building strong relationships with patients, consulting with patients and explaining their treatment plans with them, arrangingfinancing for the patient, applying payments to their accounts. Scheduling appointments, greeting and checking in patients in afriendly manner, obtaining and inputting new patient information, preparing new patient charts, updating.

Norwich, England, United Kingdom

My responsibilities included: Daily maintenance of spreadsheets, typing, photocopying, filing and faxing of documents. Tactfullydealing with all customers, in person, written and over the phone. Arrange and record service calls for the Fire Alarm system andmaintenance for all office equipment. Supervising all staff during my Duty Manager shifts..