Phyllis Mcknight Email and Phone Number

• Responsible for all aspect of warehousing• Lean Six Sigma certified• Manage all inbound and outbound shipment of product• Daily monitoring of inventory accuracy• Promoting safety and 5S throughout the center• Certified in forklift and power equipment training• Hazmat certified• Support continuous improvement goals in safety, quality, cost and customer service.• Knowledge in Kronos and SAP

Promote continuous improvement through team work and Lean TechniquesCoordinate all continuous improvement initiatives for the departments, including but not limited to production process improvements.Review customer orders and schedule production time based on workload to ensure that all orders are completed in the required time frame.Ensure that all associates are properly trained in the correct production procedures and equipment operation.Manage, Motivate and coach a team of 40 warehouse and production team associates.Maintain a clean and safe working environment. Support continuous improvement goals in safety, quality, cost and customer service.Implementation of salvage program that saved 2K in dumpster cost per week by selling or donating product. Estimated amount of revenue of 10k – 15K was made for each truckload of product sold.Participated in the DNC program which generated revenue year to date in the amount of 171KIncreased service levels of customers receiving credit for returns in a timely manner, which resulted in increased customer satisfaction while decreasing customer complaints

Global DC Operations Manager Hands on DC manager of a 8600 square feet facility Effectively manager up to 25 exempt and non exempt employees Responsible for managing a 3.5 P&L Experience with warehouse management system to include Oracle, Supply net and Spares Process and average of over 3000 online and automotive orders daily Maintain Safety Incident Rate . No OSHA recordable issue in 6 years  Responsible for developing and maintaining effective Customer relationships Utilize the site warehouse Management system to ensure Productivity and Space utilization as well as Management of cycle counting. While identifying opportunities for technology enhancement. Lead and facilitate change management insuring alignment to business strategies Lead, implement and develop human resources programs, including employee relations, talent Management, performance management, succession planning, training & employee development,  Oversee employee relations issues and administration of employee relations policies, practices and procedures Proven record of developing cost-effective recruiting methods and strategies and implementing progressive HR practices Participate in the Management, training, development of supervisors as well as, hiring & retention of hourly and supervisory staff consistent with the site turnover objectives Effectively support Operations as Leadership Coach enhancing performance potential and development Understand process performance versus target objectives, identify reasons for variance, communicate and implement necessary changes Experience interfacing with freight forwarders for international shipments as well as domestic carriers