Phyllis Morris Email and Phone Number

▪ Proactively monitor and take action to optimize operating efficiency.▪ Maintain all of the company’s paperwork including: receipts for maintenance, fuel, and ensure all invoices are turned in promptly.▪ Actively monitor financial status of Morris Logistics, LLC.

Prepared case files for initial Section 341 meetings of creditors; including review of filed petitions and relatedschedules.▪ Analyzed pay advice (i.e., tax returns, bank statements, pay stubs, affidavits if self-employed, etc.) to determinecompliance with code requirements.▪ Attended 341 meetings.▪ Filed appropriate motions or orders of dismissal via ECF.▪ Maintained confidentiality regarding debtor and employment information.▪ Prepared communications on behalf of the Trustee.▪ Complied with procedural requirements.▪ Maintained a daily working relationship with attorneys, court and staff.▪ Conferred with Office Manager and Case Analysts to develop strategies

Completed business analysis and testing activities in Mainframe (MVS, CICS, VSAM, DB2, COBOL, JCL) andOpen Systems (Java, J2EE, .NET).▪ Prepared Statements of Understanding (SOU) for Computer Service Requests (CSR); created and updatedsystem documentation; attended JAD/RAD sessions; and analyzed, prepared, and delivered user requirements.▪ Facilitated the development and conformance of system modifications; performed lifecycle analysis anddelivered interpretive analysis; assisted in user training; and conducted acceptance tests and confirmed results.▪ Created and entered rules through Rules Management Application (RMA); wrote rules from decision tables; translated tables into rules for the RMA; tested and analyzed bugs entered into Bugzilla; and analyzed the eligibility modernization application to determine any defects or bugs in the web application.

Executed computer software program testing of the Mississippi Automated Child Welfare Information System(MACWIS) to meet end-user expectations. Contributed to the tracking and resolution of bugs, validated newreleases, and gained solid technical understanding of the MACWIS system.▪ Performed data analysis and quality assurance on tickets submitted through the Helpdesk Expert AutomatedTool (HEAT) in a helpdesk environment. Reviewed tickets prior to submission to MIS for accuracy.▪ Developed functional requirements for web-based applications, created test cases, and provided testdocumentation. Interfaced with development and support teams to ensure total product quality (TPQ).Medicare System Release Tester | Business Analyst: CAHABA GBA 2000

Created, tested, and activated over 200 edits and audits within 3 years; designed test cases to validate newlycreated edits and audits functionality; and coordinated all releases and testing procedures related tomodifications of the Medicare Part B system.▪ Provided guidance and instruction to management and associate employees pertaining to system modifications;trained three Medicare System Release Testers; and supported management efforts in completing claims,inquiries, and reporting requirements within CMS guidelines.▪ Produced reports on claims data and effectively communicated findings; resolved problems relating to claimsworkflow and processing; and tested all quarterly, emergency, and special releases for the Medicare Part Bsystem.▪ Designed Access database used for release testers’ beneficiary information; created rules in SCF using SCL andSCC to enable audits and edits to work properly in Medicare Part B System; and automated an edit resulting inreduction of suspense rate from 95% to 5% (19,000 to 1,000 per month).▪ Maintained documentation for quarterly and emergency releases and special edits/audits; tested all codingchanges to software in MCS system quarterly; prepared training materials; and facilitated training on updates.▪ Reviewed and tested system to ensure user requirements could be implemented as designed.▪ Attended conformance reviews with System Maintainers as Business Analyst for the carrier.