Phyllis Pyle Email & Phone Number

United States

United States

United States

HRS precert for Hearing Aids as well as specialty and general Precert.

Evansville, Indiana Area

DEACONESS HOME MEDICAL EQUIPMENT •Assisted with incoming telephone calls to assure timely and accurate referral information, messages, and medical information to enter into data system. •Various office duties, scanned and indexed documents in DME software, faxed, digitally filed, completed data entry, and processed information.•Functioned as frontline support, greeted visitors, had direct contact with clients and patients to ensure all orders and services were on schedule. Took appropriate steps to resolve any scheduling issues.•Generated Prior Authorization Requests to insurance companies via insurance web portals, fax, and phone call requests. Completed and submitted said forms to physician offices for the completion. Followed up with insurance companies for final determinations. Submitted Appeals or requested Peer to Peer consult if needed.•Downloaded reports for Prior Authorization Determinations from multiple insurance company websites, added Prior Authorization Numbers into the DME order entry software for the approved equipment. •Coordinated Worker’s Compensation DME orders with Claims departments for approvals to dispense needed equipment.•Received and handled incoming patient Epic Referral orders, phone calls, emails and faxes. Communicated patient and provider’s concerns and followed-up when necessary.•Responsible for all aspects of verifying patient insurance eligibility via electronic verification, insurance website portals, Availity Website Portal, and phone calls. •Retrieve copy of patient’s insurance cards, complete Intake information for patient to complete patient referral demographics information in the DME software. Added notes in Epic Referrals to provide up to date order status. Close the referral when completed.

Evansville, Indiana

•Processed cash accounts Sales Analysis Over/Short reports in software program on a daily basis.•Counted drivers cash daily for the Evansville and Vincennes branches and prepared bank deposits. •Ran Aged Cash Receivables Summary reports for CFO and investigated aged invoice/credits issues. •Maintained Excel spreadsheet of “running” checkbook balances for two main checking accounts. •Created receipts/posted payments for cash accounts. Adjusted entries when needed.•Approved all receipts in Single Window of software program for cash accounts.•Matched approved cash receipts and credits returns to all cash invoices in software program.•Assisted in reconciliations of multiple bank accounts.•Monitored collection of returned checks.•Research and troubleshoot any invoice/payment issues with management.•Downloaded transaction reports from multiple bank accounts on a weekly basis. Wrote checks to pull money from all accounts to deposit into main bank account.•Worked with customers and credit department to resolve any billing issues. •Assigned defaulted accounts to Co-Controller for further collection attempts.•Reconciles and maintains/tracks all over/short report for all drivers at seven branch locations on a daily basis.•Trouble shoot any invoice/payment issues with management.•Entered inventory adjustment data into Orion. Contacted sources at branches to verify data accuracy.•Generated inventory adjustment reports for RC Beverage president and management.

Evansville

•Worked with clients to administer all local educational programs (LEP) within each districts allocated budget.•Ensured that promotional lectures were within district marketing budgets and within PhRMA guidelines.•Provided general financial counseling to pharmaceutical representatives. Advised and evaluated their eligibility for financial funding in accordance with PhRMA federal and national guidelines.•Responsible for all aspects of verifying programs, disbursing financial funding, as well as retrieval of all receipts, invoices, contracts and other paperwork needed to complete the program documentation.•Direct contact with clients to ensure all services were on schedule, alerted clients and management of issues associated with schedules, took appropriate steps to resolve problems.•Made reservations for educational programs at venues, prepared, negotiated and processed contracts.•Placed catering orders with vendors in various states, arranged for AV equipment when needed, coordinated schedules for speakers as well as their travel needs.

My position included working with Property & Casualty Commercial Lines Producers, Account Managers, and Workers Compensation managers to provide excellent service to clients. •Arranged photo shoots for new hires and employee promotions. •Wrote ads for job openings, employee promotions and seminar/events and submitted to local media sources. •Prepared client proposals, presentation binders and other handouts.•Processed monthly "Loss Runs" reports for Workers Compensation Department.•Processed "Certificates of Insurance".•Data entry and processing.•Greeted clients, Receptionist and Switchboard duties.•Coordinated meetings, events, and seminars. •Created spreadsheets of invitees, sent invitations for these events via e-mail and 1st Class mail. •Received and acknowledged RSVP’s for events and kept up to date running headcount total. •Ordered catered lunches for events and weekly “Lunch & Learns”.•Ordered supplies and premium items. •Scanned and indexed all documents for the Property & Casualty Department.

Evansville

•Managed the coordination of client furnished graphics files and approvals from KC’s FTP site to all of KC’s locations for pre-launch printing pending approval by FDA.•Communicated with all internal departments on projects including Graphics, Production Services, Prepress, Scheduling, Pressroom, QA, Warehouse and Shipping Departments. Requested die prototypes from engineering department based on client input and specifications. Entered and processed all orders; from client furnished files to the finished product.•Management of customer orders including samples, order receipt, pricing, color matches, inventory stock control and releases, technical drawings, scheduling with production and shipping as well as processed client invoices.•Prepared, maintained, analyzed client price quotes and price lists, monitored budgets and past due accounts receivables; working with clients, plants, pricing department and credit department to resolve any invoicing issues.•Tracked all orders from conception to the finished product. •Assisted in handling customer quality issues and concerns. Communicated effectively with the plant and account managers for resolution.•Direct contact with clients to initiate new part request forms ensuring all specifications were updated and submitted in a timely manner.•Worked on numerous product launches; Filled in when needed for others in Client Services plus provided back-up for Keller Crescent’s second largest Pharmaceutical client with budgets of $6-8 million annually.•Scheduled and participated in weekly client conference calls. •Mailings, including new business, individual and mass mailings as well as shipped overnight packages on a daily basis to clients as needed.•Prepared and submitted client status reports and inventory reports to clients on a regular basis.•Managed customer inventory programs.

Associate, Applied Science In Marketing Technology W/Minor In Visual Merchandising

Activities and Societies: Student Government Association

Associate, Science Of Fashion Merchandising

Activities and Societies: Member of the Fashion Merchandising ClubAwarded the Certificate of Merit and placed on the National Dean's List.

Business Management

Also completed additional courses in Business Management, Accounting and Personnel Administration.

Education record