Phyllis Reitmeyer Email & Phone Number

Alton, Il

Manage and improve customer service processes and job responsibilities. Manage a team of personnel who handle everyday customer service roles such as answering customer calls and entering customer orders, along with inside sales on house accounts. Along with this team, I manage a team of sales support employees who analyze top customer sales and inventory, as well as manage millions of dollars of inventory for co-op customers to create a collaborative relationship between us as the vendor and… Show more Manage and improve customer service processes and job responsibilities. Manage a team of personnel who handle everyday customer service roles such as answering customer calls and entering customer orders, along with inside sales on house accounts. Along with this team, I manage a team of sales support employees who analyze top customer sales and inventory, as well as manage millions of dollars of inventory for co-op customers to create a collaborative relationship between us as the vendor and are valuable customers. This includes analyzing their warehouse inventory and performing buys to ensure the service levels to their customers are met and their expectations for inventory levels and service level goals.I also manage the logistics and labor involved in Distribution. This includes managing tasks of available personnel to effectively meet labor goals, along with ensuring all daily operations of the department are met. Ensure inventory accuracy expectations are met and inventory levels are managed according to available warehouse capacity. I also negotiate freight costs with LTL, truckload, and small parcel carriers and implement processes to ensure we are driving down the costs associated distribution of finished materials, and inbound deliveries from other suppliers Show less

Alton, Il

Manage and improve customer service processes and job responsibilities. Manage a team of personnel who handle everyday customer service roles such as answering customer calls and entering customer orders, along with inside sales on house accounts. Along with this team, I manage a team of sales support employees who analyze top customer sales and inventory, as well as manage millions of dollars of inventory for co-op customers to create a collaborative relationship between us as the vendor and… Show more Manage and improve customer service processes and job responsibilities. Manage a team of personnel who handle everyday customer service roles such as answering customer calls and entering customer orders, along with inside sales on house accounts. Along with this team, I manage a team of sales support employees who analyze top customer sales and inventory, as well as manage millions of dollars of inventory for co-op customers to create a collaborative relationship between us as the vendor and are valuable customers. Show less