Phyllis Ryan Email & Phone Number

Kansas City, Missouri Area

Field Rep for RB products

Kansas City, Missouri Area

Processed customer and vendor returns and reports* Implemented the a new retail sales system (Integrated Retail System) that allowed for onlineshopping in the store* Managed all hazardous material processing and record keeping* Prepared all outgoing shipments* Provided excellent customer service skills in a high traffic environment* Trained new associates within the district on company policy and procedures* Awarded “Ultimate Lead”, which recognizes outstanding customer service at store anddistrict levels

Administered distribution center and vendor shipments and credits within tracking systemto maintain an accurate count on inventory* Updated all shipping and receiving reports* Operated a forklift, industrial baler and compactor* Unloaded warehouse trucks quickly and efficiently and kept order within the stockroom

Kept department up-to-date with new inventory and merchandise* Updated item plan-o-grams as required by corporate headquarters* Carefully monitored pricing and inventory* Assisted customers with specific questions, troubleshooting and special requests* Worked to create a clean and welcoming department to ensure a favorable shoppingexperience* Recognized as “Employee of the Month” multiple occasions