Experienced working with clients in all phases of the executive search process from initial business development and acquisition, through position specification, candidate sourcing, interviewing, candidate assessment, and ultimately candidate placement.

Sponsorship and direction of multi-year, multi-million dollar systems development projects that were strategic to the business including:PACMAN - Progressive's Automated Claims Management System - 1987PRORater Plus - Progressive's Single Quoting System for Agents - 1993NPDS - Progressive's New Product Delivery System for Commercial Vehicle Business - 1995POWR - Progressive's Online Work Routing - 1999PROBILL - Progressive's Billing System - 2004Customer Identification - Progressives Central Policyholder single identification system - 2009 In addition to development of new systems, responsible for leading service organizations that maintain the operation and health of the core transactional systems that Progressive employees and customers access daily.

Responsible for leadership of teams through the design, development, and implementation of a number of new systems in the Stores Division. Developed the original Point of Sale System that automated the daily collection of receivables information from SW stores nationwide. Completed a five year strategy document for the Stores Division to lay the groundwork for future development effort.