Phyllis Lupisella, Rn, Wcc Email & Phone Number

Worcester, Ma, Us

Massachusetts, United States

Massachusetts, United States

Worcester, Massachusetts

Emerson Hospital, Concord Ma

Responsible for delivering outstanding clinical and financial results and for the overall leadership of the clinic.• Pulled together a troubled “team” turning the group into a cohesive and successful group.• Conquered a new and unfamiliar position within 6 months of hire• Achieved numbers in excess of 30 % of the previous year in my first year• Budgeted a 10 % increase over my first year. 6 months into the new year we are at 119% to goal• Clinical Outcomes and Patient Satisfaction Awards for 2,3 and 4th quarter of 2016. Thus making us the top10% of Wound Clinics under Restorixhealth management and the only center to achieve this in NewEngland

Springfield, Massachusetts, Hudson Valley New York, Vermont And Connecticut Area

Senior Territory ManagerManaged sales and new business development for Wound and Skin Care Therapeutics Division.Achieved forecasted goal of $1.5 million by expanding usage in existing accounts while developing business in new accounts.Drove sales within original territory to rise in rankings from bottom third to top third. Converted multiple accounts to new product within first 6 months of launch, gaining 120% to budget.Prevented loss of $100,000 account, with analysis, education and presentation. Drove sales following year to grow to $120,000. Achieved first and only Veterans Hospital to adopt major product within region, with sales of $50,000 per year.

Worcester County

Took a Home Health Agency from the ground up through CHAPS survey with great success. Acted as Director, Marketer, Staff Developer as well as Clinical Supervisor.

Contracted to develop and build home care agency from ground up. Designed protocols, built human resource department and developed customer base, while adhering to strict government guidelines.Recruited, trained and supervised staff of 20 to promote agency of clinical professionals as well as para-professionals.Developed marketing pieces that branded new agency with recognizable logo.Collaborated with local physician to develop as Medical Director.Built base of physicians, rehabilitation centers, and hospitals that acted as consistent feeder for rolling patient count of 30.Earned “CHAPS” accreditation within first year of business, which allowed acceptance of patients with Medicare and Medicaid insurance.

Worcester, Berkshires

Played integral part in bringing new technology through education and service to hospital and physicians within territory. Built territory that achieved 113.5% to goal through collaboration with Oncologists and Radiologists in educational presentations, which out-performed competition in service, as well as developed relationships loyaltyPromoted PET/CT at closed Tumor Board Meetings, which increased usage by 20%.Trained 16 co-workers in specialized uses of PET/CT.Recognized with multiple awards for providing programs and increasing sales month over month.

Central Massachusetts And Rhode Island

Participated as part of pilot team of representatives calling on Anesthesiologists to launch new innovative pain management injectable.Attained top 10% ranking nationally, for launch product through early adoption of evaluations.

Massachusetts And Rhode Island

Promoted from Office Representative to Community Hospital Representative to Medical Center Representative. Achieved and increased sales at large Medical Centers, while strategizing with Community Representatives to solidify community businesses. Achieved 104% -185% over goal every year from 1998-2005. Acknowledged as Special Achievement Award Winner 2003, 2004, 2006 for “Commitment to Excellence”, customer focus, initiative, teamwork and performance results. Trained class of 40 new representatives in corporate office, as part of advancement path to display leadership skills and potential.

Rn

Bachelors Of Science, Business

Bs, Business Management