I have a passion for making business initiatives successful and getting results through people and culture. Sweet spots include executive coaching, leadership development, facilitation and behavior change. My experience includes working with fast-growing start-ups to Fortune 1000 clients across a variety of industries including tech, consumer products, insurance, media, healthcare, financial services and more. I love looking at problems through a strategic and empathetic lens, balancing people’s human needs and practical business needs. And I get results. Some examples:• Improved year-over-year organizational culture survey results by over 12% average in key metrics by designing, facilitating and executing global leadership culture workshops.• Designed and implemented a company-wide consultative sales training initiative that produced a 178% increase in incremental sales on target small B2B accounts and a 267% increase in incremental sales on national accounts in just 6 months.• Increased leaders' skills in targeted coaching and employee development behaviors by more than 10%, measured using a pre/post-training skill assessment.• Saved a client $14m in losses by reducing customer churn through a customer retention initiative I designed and executed.• Led over 150 cross-functional global leaders and employees through a series of design-thinking/rapid prototyping meetings that led to grass-roots culture and values initiatives.

I joined Farmers as an internal consultant to drive change from the inside. Focus areas included:- Shaping the Commercial Line of Business strategy with the senior team.- Designing and facilitating leadership offsites and team-building sessions.- Creating a Commercial Agent Development strategy and a consultative selling curriculum.- Identifying behaviors critical to executing business strategies. - Weaving critical behaviors into the culture by translating them from paper (conceptual) to daily execution (practical).- Executive coaching with high-potentials and successors.- Innovation/design thinking workshops and events.While embedded in the Commercial Line of Business at Farmers, employee and agent engagement hit a 3-year high and the business unit exceeded growth targets.

Led the design and development of customized solutions for clients when an off-the-shelf product didn't fit. Partnered with global Fortune 500 clients, internal partners and contractors to develop and implement customized learning, development and assessment solutions. As a consultant, grew my client book of business by almost 300% over three years.