Phyllis Yoshimoto Email & Phone Number

Redwood City, California, United States

Mountain View Ca

Worked closely with the Talent Acquisition Team in scheduling both Onsite and Phone interviews.Served as a contact point for Candidates as they are going through the Interview Process. Coordinated travel arrangements as needed. Posted job positions, and monitored background checks. Assisted with other HR functions. Lead the Events Committee. Plan corporate company events.

San Jose, Ca

Monitored Lobby and Security Screens. Served as a first contact point for visitors, on phone and in person. Scheduled/Maintained Conference Rooms. Assisted HR as needed. Ordered office supplies.

Worked thru a variety of Temporary Agencies doing such assignments in property management, construction project assistance, data entry, receptionist, office manager, administration assistants. Supported in various departments, and assisted with safety regulations and audits, travel arrangements, receptionist duties, sales and marketing, and event coordination.

Extracted, processed and analyzed data in reference to uncashed checks. Complied with State Regulations regarding unclaimed property. Researched the validity of the escheatable item. Assisted in the development of procedures to reduce expenses in regard to decreasing the company's liability. Active with employee committee in planning monthly activities.Reduced company liability from 12 million to 2.9 million in one yearCompiled compliancy regulationsDeveloped and wrote policy and procedures for newly created department

Adjudicated claims in an accurate and timely manner. Calculated benefits according to plan policies. Provided doctors and insure with information on the benefits and explained the calculations. Manual and electronic processing of claims. Review and process claims to determine eligibility, medical necessity, and fees as established by individual groups. President of the Employee Committee in organizing quarterly events.Met audit standards processing 250 claims per day with and error rate of than two percentDeveloped guidelines to bring all processors up to audit standards

Review, analyze, approve, and /or deny medical claims. Manual and electronic processing of claims. Review and process claims to determine eligibility, medical necessity, and fees as established by individual groups. Respond to inquiries regarding benefits, questions regarding the payment of claims, provider write off and or discounts of payment.Increased answer call rate from 50% to 95% within the first three minutesDecreased State complaints to Insurance Commissioner by 66%Increased customer service satisfaction survey 25% for two years while lead/Supervisor

Education record

Master'S Degree, International Finance

Education record

Education record