Pia De Lima

Pia De Lima Email and Phone Number

Managing Partner @ NOVUS INK
Miami, FL, US
Pia De Lima's Location
Miami, Florida, United States, United States
Pia De Lima's Contact Details

Pia De Lima personal email

n/a
About Pia De Lima

Results-driven senior communications leader with a proven record of building, sustaining and evolving corporate or organizational brand and product reputation to advance growth through purposeful and integrated storytelling. Skilled at leading communications functions as a business enabler across multiple industry sectors worldwide, challenged by transformational growth agendas, customer centricity, advancing technological leadership, and tightening regulatory landscapes. Ability to adapt to changing corporate and strategic agendas, wise up to legacy or new products and purposes, earn the trust of executives, and work through complex, matrixed B2B and B2C global organizations and tech start-ups across diverse consumer, financial services, payments technology, and medical sectors.Strategic Leadership: Recognized for delivering revenue growth by deepening partner and consumer loyalty through long-term planning and cross-functional integration. Renewed investor and stakeholder engagement by 200 percent, highlighting the growth potential of strategy evolution. Curates cut-through content optimized through earned, owned, and paid channels.Integrated Communications: Successfully led corporate and integrated product marketing communications efforts matched to data-driven audience decision journeys by partnering with adjacent organizations to align budgets, resources, and agency support across corporate, brand, communications, marketing, public affairs, and investor relations. Inspired high-performance goals through practical and participatory culture transformation, moving from silo to shared KPI ownership, fragmented to shared execution, seamless monitoring of earned owned and paid performance leading to optimizing budget, KPI delivery, and team engagement at 80+ percent. Stakeholder Engagement: Forged new relationships with global and national stakeholders through public affairs and thought leadership initiatives promoting the advantages of economic flows. Expert in mitigating high-risk reputation, operational crises, and leadership, product, and regulatory issues through planning and preparation. Nurtured company-wide values by prioritizing ESG initiatives and gaining c-suite and board-room ownership. Cross-Cultural Expertise: Unique hybrid experience navigating matrix organizations with the creativity and agility of agency experience; cultivated through 20 years of serving global corporations - Western Union, ACI Worldwide, and Burson-Cohn Wolf, while living and serving across diverse environments from Asia-Pacific to North America.

Pia De Lima's Current Company Details
NOVUS INK

Novus Ink

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Managing Partner
Miami, FL, US
Pia De Lima Work Experience Details
  • Novus Ink
    Managing Partner
    Novus Ink
    Miami, Fl, Us
  • Vaiu Global
    Chief, Strategy, Marketing And Communications
    Vaiu Global Jun 2024 - Present
    Los Angeles, Us
    Brand and Revenue Growth Strategist for a pioneering technology company with a patent-pending solution for tokenizing how you pay and get paid.
  • Novus Ink Advisors
    Strategic Advisory Director
    Novus Ink Advisors Jun 2023 - Present
    Miami, Us
    Strategic Advisory, Board Director
  • Novus Ink Advisors
    Managing Partner
    Novus Ink Advisors Jun 2023 - Sep 2024
    Miami, Us
    Positioning clients as the leaders in their respective sectors by enhancing the reputation and experience of the brand, purpose, and commercial offering.We do this by:Harness and convey compelling stories for businesses.Navigating the complexities of business - opportunity, strategy, and performance - to elevate reputation in balance with risk.Delivering results through shared partnership, trust, and integrity.
  • Aci Worldwide
    Senior Vice President, Head Of Global Communications, Corporate Affairs, Brand And Marketing
    Aci Worldwide Jul 2021 - Jun 2023
    Coral Gables, Florida, Us
    ACI WORLDWIDE (NASDAQ: ACI) Reporting to the Chief Strategy and Transformation Officer, led 25+ individuals overseeing external and internal communications covering key), issues, crisis management, global brand, creative services, integrated marketing, and communications, including external agency support. Fine-tuned target audience and established shared accountability with KPIs to meet deliverable timelines for the first-ever integrated go-to-market plan launching a next-generation real-time cloud platform, resulting in refinement of target audience and MVP offering Broadened investor interest and ownership by expanding sell and buy-side engagement through deep analysis and targeted storytelling on market opportunity, competitive advantages, strategy, and performance. Increased buyer leads by 100% across global priority markets by showing research-led thought leadership, proving real-time payments' economic and commercial relevance Increased leadership confidence and investment by 25% through revamped communications organization – supported by improved team inter-connectedness, learning, engagement, and results by driving a centralized 360 framework unifying messages, channels, and content to deliver measured performance. Gained consensus and prioritization for ESG strategy by expanding ownership of deliverables and resource commitments with active engagement of leadership and board
  • Western Union
    Head Of Global Communications And Social Channels, Western Union
    Western Union Sep 2019 - Jul 2021
    Denver, Co, Us
    Reporting to the Chief Corporate Affairs Officer, led 25+ individuals servicing enterprise-wide proactive and reactive global communications, including digital, social media, and external agencies.  Built c-suite trust and gained a seat at the table by delivering KPI accountability following change management of siloed global and regional integrated marketing and communications organizations Established and met annual KPIs reported at the ELT/Board level to demonstrate multi-channel communications Restored confidence at the board and c-suite for the revamped crisis and issues management model, minimizing the need to source external resources at high investment.o Established processes to capture external and internal trigger triggers, troubleshoot issues and solutions with subject matter experts, and create a 'live' rapid response kit Triggered policy changes by proving cross-border remittances' economic and commercial relevance by applying a proven thought-leadership framework using independent research insight Successfully delivered global communication change management KPIs by devising bottom-up planning to support a new transformation strategy and productivity goals as a top 50 leadership group member Successfully evolved workforce strategy to meet new internally mandated gender balance for director and above roles by advancing gender diversity to a target of 24% and 32% in two consecutive years
  • Western Union Financial Services
    Vice President, Global Head Of Communications, Western Union Global Money Transfer
    Western Union Financial Services Apr 2009 - Jul 2019
    Denver, Co, Us
    Reporting to Global/Regional P/L President with a dotted line to Corporate Communication VP, Head of Global Corporate Communications and Social Channels, Miami, US (200+ countries) (2016-2019) VP, Head of Communications, Americas and European Union, Miami, US (82+ countries) (2014-2016) VP, Head of Communications for Asia Pacific, Hong Kong – (62+ countries) (2009 to 2014) AWARDS: CEO Awards for change management, transformation storytelling, and turn-around share value stability
  • Burson-Marsteller
    Director, Corporate And Finance Practice
    Burson-Marsteller Feb 1999 - Aug 2009
    New York, Ny, Us
    Commenced as a junior within the healthcare practice in 1992 and held multiple roles (associate, senior associate, senior manager), transitioning to director of corporate, finance, issues, and crises practice and heading the Melbourne office. An awarded communications and crisis leader, excels in strategy, execution, and evaluation.Key domestic clients include ANZ Bank, Australian Red Cross, Axiom Energy, Business Council of Australia), CPA Australia, MCM Entertainment, RepuTex, Telstra Corporation, University of Melbourne, Victorian State Government, and South Australia State Government. International clients include ABN AMRO Morgan, CEVA, Citi Bank, Femcare, Flowserve, Henkel, GSK, Lend Lease, Monitor Group, McGraw Hill, Robert Half, and Sama Dubai. GlaxoSmithKline (GSK) Asia Pacific Singapore – Successfully led eight-country media launches with a kick-off in Hong Kong, building awareness of active asthma management by showcasing the first-ever results of the most extensive asthma epidemiology study for the Asia-Pacific UK-based Femcare Limited – led issues and crisis management support for the world's largest manufacturer and supplier of female sterilization products following a class action before the Australian Federal Courts by securing balanced media reporting Australian Red Cross – Worked with the executive team to manage public outrage and restore 100% confidence following accusations of funding mismanagement  Lend Lease Development – Built recognition through media relations and community engagement for an AU$1.8 billion commercial and retail property development project – Victoria Harbor at Melbourne's Docklands precinctHost-Plus- Restored confidence and held membership of HOST-PLUS – industry superfund with funds totaling AU$8 billion after they experienced governance issues resulting in loss of confidence by anchor stakeholders.AWARDS: Recipient of numerous coveted industry and client-led awards from Australia and Asia-Pacific regions

Pia De Lima Skills

Corporate Communications Public Relations Media Relations Leadership Strategy Marketing Communications Crisis Management Public Affairs Management Marketing Strategy Integrated Marketing Business Development Project Management International Relations Internal Communications Market Research Strategic Planning Marketing Management Speech Writing Stakeholder Management Thought Leadership Brand Management Project Planning Global Communications Strategic Communications Internal And External Communications Crisis Communications Global Media Relations Spokesperson Social Media Reputation Management

Pia De Lima Education Details

  • Rmit University
    Rmit University
    And Applied Communication

Frequently Asked Questions about Pia De Lima

What company does Pia De Lima work for?

Pia De Lima works for Novus Ink

What is Pia De Lima's role at the current company?

Pia De Lima's current role is Managing Partner.

What is Pia De Lima's email address?

Pia De Lima's email address is pi****@****ion.com

What schools did Pia De Lima attend?

Pia De Lima attended Rmit University.

What skills is Pia De Lima known for?

Pia De Lima has skills like Corporate Communications, Public Relations, Media Relations, Leadership, Strategy, Marketing Communications, Crisis Management, Public Affairs, Management, Marketing Strategy, Integrated Marketing, Business Development.

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