Pia De Lima Email & Phone Number

Results-driven senior communications leader with a proven record of building, sustaining and evolving corporate or organizational brand and product reputation to advance growth through purposeful and integrated storytelling. Skilled at leading communications functions as a business enabler across multiple industry sectors worldwide, challenged by transformational growth agendas, customer centricity, advancing technological leadership, and tightening regulatory landscapes. Ability to adapt to changing corporate and strategic agendas, wise up to legacy or new products and purposes, earn the trust of executives, and work through complex, matrixed B2B and B2C global organizations and tech start-ups across diverse consumer, financial services, payments technology, and medical sectors.Strategic Leadership: Recognized for delivering revenue growth by deepening partner and consumer loyalty through long-term planning and cross-functional integration. Renewed investor and stakeholder engagement by 200 percent, highlighting the growth potential of strategy evolution. Curates cut-through content optimized through earned, owned, and paid channels.Integrated Communications: Successfully led corporate and integrated product marketing communications efforts matched to data-driven audience decision journeys by partnering with adjacent organizations to align budgets, resources, and agency support across corporate, brand, communications, marketing, public affairs, and investor relations. Inspired high-performance goals through practical and participatory culture transformation, moving from silo to shared KPI ownership, fragmented to shared execution, seamless monitoring of earned owned and paid performance leading to optimizing budget, KPI delivery, and team engagement at 80+ percent. Stakeholder Engagement: Forged new relationships with global and national stakeholders through public affairs and thought leadership initiatives promoting the advantages of economic flows. Expert in mitigating high-risk reputation, operational crises, and leadership, product, and regulatory issues through planning and preparation. Nurtured company-wide values by prioritizing ESG initiatives and gaining c-suite and board-room ownership. Cross-Cultural Expertise: Unique hybrid experience navigating matrix organizations with the creativity and agility of agency experience; cultivated through 20 years of serving global corporations - Western Union, ACI Worldwide, and Burson-Cohn Wolf, while living and serving across diverse environments from Asia-Pacific to North America.

Listed skills include Corporate Communications, Public Relations, Media Relations, Leadership, and 27 others.

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  Rmit University

  And Applied Communication