Pia Giambrone Email & Phone Number

Seattle, Washington, United States

• Focusing on strategic e-commerce merchandising, buying, marketing and planning, I designed and curated a brand new website dedicated to showcasing artist-made jewelry and essential pieces that beautifully complement Green Lake Jewelry Works custom jewelry craftsmanship and artistry.• Manage all aspects of website development, including design, merchandise curation, and user experience.• Lead and collaborate with a talented creative team of photographers and social media specialist to execute marketing strategies, including developing engaging content that drives brand awareness. • Utilize sales and customer feedback to inform merchandising decisions and pricing strategies.

Greater Seattle Area

Green Lake Jewelry Works is America’s leading custom jewelry store, where artists design and create hundreds of tailor made pieces every month in our studio, working directly with each customer to design unique jewelry that is deeply personal to them. As a Brand Manager I support the growth of new and existing brands within the Jewelry Works Group capitalizing on 25+ years jewelry industry experience and insight.• Oversees Social Media channels to ensure a consistent marketing message across channels• Interim Facèré Jewelry Art Gallery Manager and Curator

Greater Seattle Area

As one of the #artistsatwork in the studio, I develop designs for one of a kind custom jewelry; with a clear understanding of each project’s priorities, requirements and challenges I collaborate with artists and jewelers to create jewelry that delight my customers:• Advises, guides and educates customers through the design process of custom jewelry• Develops hand-sketched designs and concepts • Coordinates and oversees jewelry production from design to delivery

Greater Seattle Area

Seattle, Washington, United States

Seattle, Washington, United States

• Design multi-channel digital marketing plan and strategy to achieve client’s business goals

Greater Seattle Area

To better understand the jewelry market, customer and workplace in the US, I accepted a position as a Sales Associate. Responsibilities included:• Sales, Customer Service, Clienteling• Jewelry Designer for custom work commissions with CounterSketch

Greater Seattle Area

Pursuing my passion for well –designed and well-crafted products, I joined Inform Interiors, a provider of authentic luxury modern pieces for commercial and residential projects and cherished the opportunity to connect - on a daily basis - with iconic Italian, Danish and Canadian brands and manufacturers.• Generated and tracked all national and international purchase orders • Coordinated deliveries, shipments, and claims with suppliers, freight companies, Custom brokers and warehouse• Maintained database (dates, prices, quantities, descriptions, etc.) and all purchasing records, including all shipping, Customs, and vendor invoicing documents• Maintained regular communication with sales personnel about the status of their orders and inventory level• Built rapport with a diverse group of salespeople and international vendors • Contact point for vendors and trade suppliers

Oxford, United Kingdom

I joined the company just after its creation, with the task of sourcing a unique collection of jewelry and accessories. With no historical data, the start-up environment proved to offer exciting opportunities for constant learning and improving.With strong vision, motivation and passion, I successfully created product assortment that supported a consistent sales growth of $1.5 million year on year (2002-2007)The company recently closed its 14 retail location and currently focuses on ecommerce and catalogs. The product and customer focus has changed to adapt to their new markets – and no longer represent the company vision and direction set during my tenure.• Created and managed www.piajewellery.com jewelry and accessories collection for mail order, e-commerce and retail - Achieved $5 million in gross sales from start-up to a distribution of 2.5 million copies in 4 years.• Identified trends and sourced relevant merchandise to create an exclusive range consistent with brand and target market. Negotiated cost pricing and favorable trading terms with vendors. • Strategic direction: brand and product strategy. Maintained in-depth understanding of the market, supplier base, competitors and customer expectations to identify growth opportunities and exceed financial goals• Product assortment planning and forecasting for catalog, e-commerce and retail shops: analyzed sales trends and interpreted statistics to forecast sales, managed inventory and Open-to-Buy budget. • Analyzed sales, patterns and consumer insight to identify growth opportunities • Supplier management: developed and managed the vendor sourcing mix and vendor performance; Established and maintained quality standard with factories; ensured timely availability of inventory and seasonal launches.• Supported marketing and creative efforts to tell compelling stories consistent with the brand message.• Traveled extensively to trade shows and suppliers to keep up-to-date with new trends and products.

Leeds, United Kingdom

Gallery & Abbeycrest was - throughout the 80s and 90s - the leading importer and distributer of jewelry in the UK. Supplying large department stores (M&S, Debenhams, Argos, etc), small independent shops and private labels.Responsible for Product Development of jewelry from concept to sample approval - for major retailers, private label collections or in-house catalogs for independents:• Developed new products for wholesale customers and Private Labels – collaborating with cross functional teams: coordinated with in house designers, model makers and overseas vendors• Managing projects throughout the development cycle from concept to delivery - managing the critical path scheduling to guarantee deadlines• Communication with overseas factories with regards to design, costing and timelines .• Created technical design specification worksheets to set, maintain, and monitor quality standards• Established and monitored quality guidelines, precious metal legal compliance, and Nickel content as per UK/European Directive• Reviewed prototypes to ensure they met specs and quality standards and resolved quality or specification issues• Coordinated with Marketing for marketing material, display fixtures, and merchandising plans to ensure product launch success• Analyzed sales to identify under-performing lines/product areas• Identified trends and translated designs into commercially successful pieces• Market analysis, comparative and directional• Participated in UK and Overseas Trade shows

Leeds, United Kingdom

• Vendor Management• Oversaw timely production scheduling with major international vendors• Prioritized and tracked purchase orders to ensure timely deliveries for wholesale customers’ launches• Communicated and enforced quality and product specification• Analyzed suppliers’ performance and organized deliveries• Developed and maintained excellent working relationships with suppliers

Certificate, Digital Marketing

Customer-Focused Product And Service Design Certificate

The systems approach to designing products and services from the College of Engineering at Cornell University

Applied Jewelry Arts, Metal And Jewelry Arts

Jewelry Design (hand rendering), Wax Techniques, Mold Making, Casting, CAD/CAM Rhinoceros, Matrix and T-Splines software

Accredited Jewelry Professional

Business Studies

Jewelry Design & Production

Jewelry Design, Intro to Gemology, Benchwork, Art History, Engraving

Diploma, Technical Institute Of Accounting & Languages