Pichamon C. Email & Phone Number

Bangkok City, Thailand

• Taking care of all operation related to E-Commerce management
• Working with E-Distributor on campaign plan, stock management, and all operation tasks
• Monitoring sales, budget, and inventory
• Analysing campaign performance and developing sales strategy to achieve sales target
• Reviewing competitors and keep track of their promotion and pricing
• Coordinating with media agency on Social media advertising (Facebook ads, Google SEM)

Bangkok Metropolitan Area, Thailand

• Handling and resolving incoming queries regarding system and operation issues
• Coordinating with relevant parties (e.g. MDSE, IT, Warehouse, Finance, CS) to solve issues
• Acting as an intermediary between user and IT team: primarily diagnosing user's issues and submitting to IT team who in charge of the specific system
• Coordinating between warehouse team and merchandising team to minimise related issues such as pending orders, out of stock, delay delivery
• Optimising communication and work process between warehouse team and merchandising team
• Gathering warehouse-related problems and consulting warehouse team for the best solution

Bangkok Metropolitan Area, Thailand

• Collecting sales records and manipulating the data that can be displayed in a meaningful way
• Transforming sales records into insightful tables and charts
• Managing orders and creating transaction reports
• Tracking promotions and preparing promotion performance reports for marketing and planning team
• Reporting traffic data and Marketing KPI using Google Analytics
• Assisting operations team in tracking backorders and returns

Bangkok Metropolitan Area, Thailand

• In charge of managing expatriates’ issues: managing visas and work permits
• Responsible for contacting candidates, orienting new employees, managing employees’ profiles
• Administered payroll, benefits, insurance program and social security
• Monitored employees’ leaves, time attendance, and late notification
• Worked closely with management team to ensure that any requirements are completed

Master Of Science - Ms, Social And Applied Psychology

Bachelor Of Science - Bs, Psychology, 3.93