Michael Pichler Email & Phone Number

Green Bay, WI, US

De Pere, Wisconsin, United States

• Coordinate trade show strategy and execution.
• Maintain and update Sales E-learning platform.
• Manage creation and execution of new branded sales samples.
• Oversee planning and execution of new sales representative onboarding.
• Manage trade association memberships and partnerships.

De Pere, Wisconsin

• Identify potential issues and integrate the appropriate employees to determine the best solution and corrective action.
• Effectively communicate issues and solutions both internally and externally to customers.
• Authorize and issue credit to the customer for product that is found to be defective.
• Coordinate returns of customer product and determine product that cannot be used.
• Drive internal process changes to improve internal procedures and company productivity.
• Assess risk and the appropriate actions needed to meet customer needs and demands.

Green Bay, Wisconsin

• Emphasized customer retention through building relationships and proactive communication.
• Counseled customers on options to consider when going through major life events.
• Met with customers to resolve issues related to their accounts including checking, savings, loans, and mortgages.
• Identified account-related issues and contacted customers to address and resolve.
• Leveraged cross-sales opportunities with current and new customers.
• Assisted in teller line and mentored new tellers in bank procedures.

Eau Claire, Wisconsin Area

• Developed strategies which resulted in newspaper generating income after having operated in the red for 4+ years. Reassigned accounts within student sales force based on account size, history, and abilities of team.
• Managed advertising budget and set goals for sales team to support financial needs.
• Collaborated with editorial team on paper layout/design to maximize impact of advertisements.

Green Bay, Wisconsin Area

• Coordinated and booked buyer training events throughout WI which were held in the following year. Identified appropriate venues, selected food and beverage services, and room layout.
• Managed assigned budget for 15 events and prepared reports using Excel spreadsheets. Recognized for keeping costs under budget.
• Assisted sales teams and provided customer service related to products and shipping questions.
• Assisted with implementation of new bar code system used in the warehouse.
• Organized samples in sample room to improve functionality.

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General, Senior

Activities and Societies: Advertising Manager for the school news paper (The Spectator)BBA - Business; Major: Marketing / Minor.

Study Abroad

Activities and Societies: Outdoor Pursuits Club, International SocietyDuring the spring of 2014 I studied abroad as a student in Limerick.