ROLE:Managing worldwide Team (30+) for:# Customer Service & Technical assistance# Spare Parts & Upgrade Sales# LogisticsRESPONSIBILITY:> After Sales process development – CRM built up> Strategic Plan - Budget - Recruiting> KPI's and monthly reporting for service level / margins> Customer service contracts> Field feedback & Problem Solving> Training & Academy

ROLE: Managing Export & Domestic Distribution of GSI Group ( Senfter / Casa Modena) – Network strategy, Budget & cost controlling - Contract LogisticsRESPONSIBILITY:# Italy Logistic management:- 13 Factories <> Main Warehouse product supply & raw material transfer- Italy distribution from local DC’s & Direct Deliveries from central DC- Transportation management - Logistic network optimization- Pallet & other support management, system development#… Show more ROLE: Managing Export & Domestic Distribution of GSI Group ( Senfter / Casa Modena) – Network strategy, Budget & cost controlling - Contract LogisticsRESPONSIBILITY:# Italy Logistic management:- 13 Factories <> Main Warehouse product supply & raw material transfer- Italy distribution from local DC’s & Direct Deliveries from central DC- Transportation management - Logistic network optimization- Pallet & other support management, system development# International Logistic & Customer Service management:- International customer orders & deliveries management- Transport (FTL & Groupage) organization- Stock control for local warehouses- Export & Custom documentation# Logistics Procurement – Budget:- Contract negotiation for local and International Warehouse & Distribution activities- KPI monitoring & service level control to customers Show less

ROLE:# Managing Import / Export & Domestic Logistics of Emmi Group (Emmi / Tigre / Fresh & PL Cheese, Trentinalatte yogurt, A-27 & Rachelli Desserts. # Global Logistics Strategy & Operation ManagementRESPONSIBILITY:# Supply Chain management (inbound process - distribution networkoptimization – order to cash process improvement - distribution qualityrequirement)# Customer Service & Logistic (customer orders - warehouse activities –deliveries & transportation)… Show more ROLE:# Managing Import / Export & Domestic Logistics of Emmi Group (Emmi / Tigre / Fresh & PL Cheese, Trentinalatte yogurt, A-27 & Rachelli Desserts. # Global Logistics Strategy & Operation ManagementRESPONSIBILITY:# Supply Chain management (inbound process - distribution networkoptimization – order to cash process improvement - distribution qualityrequirement)# Customer Service & Logistic (customer orders - warehouse activities –deliveries & transportation) process management and improvement# Sales & Operation Planning (forecasting & demand planning)# 3rd Party Logistics management (KPI monitoring & Service Levelcontrol)# Logistic Budget management - supplier negotiation vs logistic efficiency# Cost & performances analysis (transport/warehousing/ back officeactivities)# Customer support (team working with Sales department)# Logistic technology development (team working with IS/IT department)# Business Intelligence development – Dashboard for data monitoring# Reporting to general management – Analytics & key numbers focusMAIN GOALS REACHED:# Fax to EDI Orders Project (manual activities and orders error reduction)# Logistic Cost Automation ( reduction of resources for invoices control, detailed cost for product/customer in ERP)# Network optimization & cost reduction (cost negotiation, direct deliveries, logistic budget savings)# Business Intelligence project (data analysis & setup Logistic KPI’s in SAP BO & Oracle BI)# Automatic Warehouse optimizazion (operation performance improvement & maintenance cost reduction) Show less

ROLE:Managing 20 people (technician, operational, administrative) for a new Ice Cream & Froozen Food Distribution Center of 46,000 pallets at -27 °C, of which 24,000 managed with a totally Automatic Warehouse System (Swisslog), who works mainly for Unilever.The aim is to ensure the QUALITY of products, processes and customer service through training of human resources, improvement of performance of automatic warehouse, projects for a correct planning of inbound / outbound activities &… Show more ROLE:Managing 20 people (technician, operational, administrative) for a new Ice Cream & Froozen Food Distribution Center of 46,000 pallets at -27 °C, of which 24,000 managed with a totally Automatic Warehouse System (Swisslog), who works mainly for Unilever.The aim is to ensure the QUALITY of products, processes and customer service through training of human resources, improvement of performance of automatic warehouse, projects for a correct planning of inbound / outbound activities & related transportation planning. Involved in business development, operational and innovation technology, analyzing KPIs and problems to solve, with continuous improvement projects.RESPONSIBILITIES:# Technical – management of investment & maintenance for Automaticwarehouse system and refrigeration units# Operation – daily organization of people and activities for transportationinbound, dock booking, storage & distribution activities at controlledtemperature (-27°C), quality & cold chain management.# KPI & performances analysis - functional gaps, internals and externals(suppliers/customers, transportation, customer care) processimprovement# Best Practices for stock controls and inventory accuracy. Show less

ROLE:Projects for Improvement & monitor Supply Chain process ( Inbound – Storage – Outbound) – CAPEX management :RESPONSIBILITIES:# Investment & ROI calculation for Supply Chain Development (WMS, RF System, transport & delivery tracking, KPI & cost analysis). # Distribution Process Quality monitoring & improvement (cross functional best practices with sales & logistics, quality tools, real shelf life analysis)# Cold Chain development & auditing, projects for automatic… Show more ROLE:Projects for Improvement & monitor Supply Chain process ( Inbound – Storage – Outbound) – CAPEX management :RESPONSIBILITIES:# Investment & ROI calculation for Supply Chain Development (WMS, RF System, transport & delivery tracking, KPI & cost analysis). # Distribution Process Quality monitoring & improvement (cross functional best practices with sales & logistics, quality tools, real shelf life analysis)# Cold Chain development & auditing, projects for automatic temperatures monitoring and tools for quality auditors. Show less

ROLE:Project for improving & monitoring Supply Chain / Cold Chain LogisticsRESPONSIBILITIES:Due to my technical skills, I've managed projects in order to improve logistic process and service to customers: automatic warehouses & RF systems KPI & cost analysis for internal & 3rd party warehouses transportation traceability automatic pallet labeling (also for co-packers in order to have automatic inbound of goods).For above issues I’ve worked with Nestlè… Show more ROLE:Project for improving & monitoring Supply Chain / Cold Chain LogisticsRESPONSIBILITIES:Due to my technical skills, I've managed projects in order to improve logistic process and service to customers: automatic warehouses & RF systems KPI & cost analysis for internal & 3rd party warehouses transportation traceability automatic pallet labeling (also for co-packers in order to have automatic inbound of goods).For above issues I’ve worked with Nestlè and external IS/IT resources & 3PL companies. I’ve also worked two years in SAP – GLOBE project, as business analyst. Show less

ROLE:Project & Investment for new Ice cream & Frozen food production lines:RESPONSIBILITIES:# Project analysis - preliminary data - process technology evaluations# Technical design - cost/savings analysis, dimensional calculations# Plants & machines purchasing - supervision in building activities# Factories Safety & Risk analysis - installation certifications “as built”.# Final startup on factory sites – performances test# Maintenance management – service &… Show more ROLE:Project & Investment for new Ice cream & Frozen food production lines:RESPONSIBILITIES:# Project analysis - preliminary data - process technology evaluations# Technical design - cost/savings analysis, dimensional calculations# Plants & machines purchasing - supervision in building activities# Factories Safety & Risk analysis - installation certifications “as built”.# Final startup on factory sites – performances test# Maintenance management – service & spare parts agreements Show less

ROLE:Food process analysis and control systems designRESPONSIBILITIES:# Specification analisys - definition with mechanical department# Engineering & Software - realization on PLC & PC, material list for production, manuals & ISO 9000 certifications# Built Up - assistance on system buildings, internal & external parts# Startup – at home factory and final test on customer delivery plant# External resources management - on building and customer site installation